New Reviewer

Sandia BMW - Unnessasry vehicle repairs

Sandia BMW - Unnessasry vehicle repairs
BMW service department replaced the left rear tail assembly on my X5 vehicle at a cost of $556.60. This work was not necessary and therefore represents fraud. Sandia BMW service department only needed to replace a $4.00 bulb base as shown in the picture. I was told the tail light is intermittent and the tail light assembly would eventually fail and the complete assembly should to be replaced now. Based on this verbal phone description I agreed and required they give me the parts removed. An inspection of the picture shows the tail light assembly would in fact never fail as I was told. The burned contact on the bulb base was due to insufficient contact pressure between the flexible bulb contact and the sturdy light assembly metal housing. Vehicle service departments cannot be trusted.
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ID
#1226173 Review #1226173 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Service
Sandia Bmw Car Part Replacement
Reason of review
Poor customer service
Loss
$556
Preferred solution
Let the company propose a solution
New Reviewer

Progressive Insurance - Bait & Switch

Update by user Oct 09, 2017

Bait and Switch: suck you in with low rate for 1st 6 months then raise rate next 6 months

Original review posted by user Oct 02, 2017
Warning: Progressive engages in a bait and switch strategy to increase auto insurance premium in order to increase profits. They capture your interest by offering a very low rate...
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ID
#1109629 Review #1109629 is a subjective opinion of poster.
Service
Progressive Insurance Premium Auto Insurance
Cons
  • Bait and switch strategy for premium increase
Reason of review
bait and switch
Preferred solution
Let the company propose a solution