This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Publix - Denial of Covid vaccine

I originally made an appointment for the vaccine at store #1537. Then the store called to confirm and I told them I couldn't make the drive because my wife had been sick the night before therefore the appointment was cancelled. I made another appointment at the del Prado Crossings Publix Pharmacy in Cape coral. When I showed up I was told that I could not get the vaccine because the other pharmacy had already submitted the bill to MediCare for the shot they did not give me. I was told that it would take 8 weeks for the Pharmacy to reverse the billing so I cannot schedule another appointment until then. This seems like MediCare fraud to me; billing for a shot that wasn't given. I made three calls to Customer Services where I was supposed to be transferred to a supervisor. After waiting over 15 to 20 minutes on the first two calls before being dropped, on the third try I was transferred to a supervisor who said he would submit my concern to someone and I would receive a callback in 48 hours but that he could not do anything to help me. So, I don't even know if the charge is being reversed and whether I can try again in two months, during which I face further exposure to the virus because of their charge to MediCare for service not provided and there is no way to get the shot without Medicare.
View full review
ID
#2422977 Review #2422977 is a subjective opinion of poster.
Location
Cape Coral, Florida
Preferred solution
Deliver product or service ordered