New Reviewer

Master App Solutions - Annie Baby Monitor App means : waste of your money

We ordered the Annie baby monitor app on Itunes because we travel a lot with our baby. It seems that it doesn't work in hotels on Wifi and that is the reason we bought this app: to use it with Wifi. After dozens complaints I tried to get our money back at Apple but they send us back to this app firm. Again many e-mails have sended but I give up. Bag for 11 dollar and 4 weeks of my precious time. Maybe someone has a good tip for us because this such a bad behaviour when you sell on Itunes. I would say: no hassle and money back guarantee
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ID
#1217157 Review #1217157 is a subjective opinion of poster.
Product
Master App Solutions Baby Monitor Annie Nanny Cam Mobile Application
Cons
  • Way they treat people
Reason of review
Bad quality
Loss
$11
Preferred solution
Full refund
New Reviewer

Agora Financial - Dont' let them fool you!

This company is a scammer, I signed up for a free trial before the 14 days were up I cancelled the trial and was promised no funds would be taken from my account $44 was then taken from my account. I contacted them for a refund and was told they hadn't taken any money and my subscription was cancelled. 1 month later another it was taken. I have emailed them on multiple occasions and have had no real result with the conversation, they say it's a rolling subscription, even though I cancelled the initial trial! I am now in the process of contacting Trading Standards and the Financial Ombudsmen, which is sad because they also have a sixty-day money back guarantee. I was well within this time period, I have now had to change my bank card to stop them taking any more money. They do not get back to you within the said time and the staff are all unhelpful. Bewerk
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1 comment
#1712562

It’s on the internet every where. Agora is a scheme with the purpose to collect as much as money from customers who are not so financial up to date or just curious about make some money

ID
#1107309 Review #1107309 is a subjective opinion of poster.
Service
Agora Financial Free Trial
Cons
  • Failure to provide a refund within the money back guarantee
Reason of review
Poor customer service
Loss
$44
Preferred solution
Full refund