comment to review:

No contact info for AVGO customer service

Midnight Velvet #2139991
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comment to review:

Never recieved all my order

Midnight Velvet #2129792
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comment to review:

0 is only way to rate

Midnight Velvet #2119977
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comment to review:

Midnight Velvet Takes Your Money and Never Delivers Products

Midnight Velvet #2119975
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comment to review:

Haven't received my order

Midnight Velvet #2112422
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comment to review:

Why hasn’t my order been shipped

Midnight Velvet #2103355
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comment to review:

I'm just calling about items that I did not receive

Midnight Velvet #2103354
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comment to review:

BECAUSE THE SALES REP WAS ADAMANTLY ABOUT MY NOT HAVING THIS BEAUTIFULJACKET

Midnight Velvet #2101139
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comment to review:

Charge for merchandise I did not order

Midnight Velvet #2100508
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comment to review:

Pissed customer lol send my order or just sent me back my money.

Midnight Velvet #2097584
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comment to review:

Complaint

Midnight Velvet #2048237
Please accept our apologies for the rude Credit Department representative We are glad to hear our Customer Service rep, Jerome was able to assist you. If you need additional assistance, please email us your contact information at socialcs@sccompanies.com.
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comment to review:

Billing

Midnight Velvet #2044839
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comment to review:

Billing question

Midnight Velvet #2016766
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comment to review:

You called regarding my order

Midnight Velvet #2013911
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comment to review:

Inquire about my returns

Midnight Velvet #2005731
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comment to review:

Charged excessively ($30.53) for return of a wig that was of poor quality.

Midnight Velvet #2002335
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comment to review:

Checking to see if I'm in good stander with your company

Midnight Velvet #2000594
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comment to review:

RIdiculous company

Midnight Velvet #1996258
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comment to review:

Payment

Midnight Velvet #1995216
We would like to look into this for you. Please email us your contact information at socialcs@sccompanies.com to assist you further. .
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comment to review:

Checking on exchange order

Midnight Velvet #1993110
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comment to review:

Catalogs

Midnight Velvet #1983697
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comment to review:

Credit

Midnight Velvet #1981821
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comment to review:

Terrible Customer Service

Midnight Velvet #1974430
We are sorry to hear this happened. Please email us your contact information at socialcs@sccompanies.com and we will look into this for you.
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1 reply
Anonymous
#1974553
You should have my information. Email: onomistee@***.com.
comment to review:

Pay a bill

Midnight Velvet #1972909
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comment to review:

Where is my order

Midnight Velvet #1970279
We are sorry to hear this happened. Please email us your contact information at socialcs@sccompanies.com and we will look into this for you.
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comment to review:

Questions

Midnight Velvet #1965504
We are sorry to hear this happened. Please email us your contact information at socialcs@sccompanies.com and we will be glad to look into this for you.
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comment to review:

Wonderful clothes and products

Midnight Velvet #1961196
We are glad you are happy with your items. If you need additional assistance, please email us at socialcs@sccompanies.com
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comment to review:

I am not a pissed customer

Midnight Velvet #1950046
If you need assistance please email us at socialcs@sccompanies.com and we will be happy to look into this for you.
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comment to review:

My replacements for my returns

Midnight Velvet #1949202
If you need assistance please email us at socialcs@sccompanies.com and we will be happy to look into this for you.
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comment to review:

Reporting to major credit bureaus

Midnight Velvet #1948083
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comment to review:

Pay a bill

Midnight Velvet #1946439
Please email us your contact information at socialcs@sccompanies.com and we will be glad to look into this for you.
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1 reply
Anonymous
#2002556
This seems to be a common reply to all complaints. This isn't good customer service. Just a reply. How is the company actually taking care of the customer?
comment to review:

Returns

Midnight Velvet #1941566
Please accept our apologies for any inconvenience we may have caused you. Please email us your contact information at socialcs@sccompanies.com and we can look into this for you.
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comment to review:

Inquire about my returns

Midnight Velvet #1927949
We are glad to help with this! Please email us your contact information at socialcs@sccompanies.com
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comment to review:

Make a payment

Midnight Velvet #1925726
We are glad to hear this! If you need additional assistance, please email us your contact information at socialcs@sccompanies.com .
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comment to review:

Did not receive my package

Midnight Velvet #1918464
We are sorry for the inconvenience we have caused you. Please email us your contact information at socialcs@sccompanies.com and we can look into this for you.
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comment to review:

Very unhappy c customer

Midnight Velvet #1914846
We are sorry for the inconvenience we have caused you. Please email us your contact information at socialcs@sccompanies.com and we can look into this for you.
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1 reply
Brigido Qzw
#1914974
Microsoft Scanned E-mail - External Source Good morning Sandy! I received the fax from Midnight Velvet this morning, however, it is missing the specific information requested below from Credit Experts: β€œThe letter for the collection account must state the account has been deleted and the creditor has already reached out to credit bureaus to delete it (verbiage must be in past tense).” Do you have a direct contact person at Midnight Velvet that you can email this specific request to?
comment to review:

Trying to purchase poised man or lady canvas

Midnight Velvet #1912139
If you need assistance with an item, please email us at socialcs@sccompanies.com and we will be happy to look into this for you.
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comment to review:

Pay old hill

Midnight Velvet #1906808
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comment to review:

Terrible product

Midnight Velvet #1889923
We are sorry for the inconvenience we have caused you. Please email us your contact information at socialcs@sccompanies.com and we can look into this for you.
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comment to review:

Order wasn't shipped

Midnight Velvet #1865810
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comment to review:

Disrespectful mail

Midnight Velvet #1862061
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1 reply
Monique O Hzk
#1862129
Email you and say what??
comment to review:

Missing parts

Midnight Velvet #1861363
We are glad to hear everything worked out! If you have additional questions, please email us at socialcs@sccompanies.com and we will be happy to help you with this.
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comment to review:

Need to pay and to talk to someone

Midnight Velvet #1858456
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comment to review:

A few questions before I apply

Midnight Velvet #1857701
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comment to review:

Not recieved an item i ordered in March 17,2020

Midnight Velvet #1856402
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comment to review:

EVERYTHING IS MISSPELLED!!!

Midnight Velvet #1856401
We are very sorry this happened. We would like to look into this for you. Please email us at socialcs@sccompanies.com and we will be happy to research the details for you.
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comment to review:

Payment Arrangement

Midnight Velvet #1848133
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comment to review:

False billing

Midnight Velvet #1845162
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comment to review:

Disputes

Midnight Velvet #1844345
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comment to review:

Need account balance

Midnight Velvet #1843054
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