Roy B Kif

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Verified Reviewer
| map-marker Cape Coral, Florida

Bob Evans Restaurants - Poor service

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When we travel we tend to look for and find Bob Evans restaurants and this past Friday (2/12/2021) we went to the restaurant with my Sister in law. The restaurant was located in Venice, Fl. (#467) and it was the worst experience with a Bob Evans that I ever had, in fact I have not had an experience this bad before. We ordered our food, expecting that it would not take long as the restaurant was fairly empty. My Sister-in-law received her food (A Chicken-Pecan salad) and we told her to eat it before the chicken went cold. My wife had ordered a soup and sandwich and I had ordered a Whole Hog breakfast. My wife's soup arrived and I told her to eat it before it got cold. She said she wanted the sandwich to eat with it. After about 45 minutes my order showed up. The egg was cold as were the hash browns. The out side of the hash browns were brown but the inside was raw. Also the hot cake and french toast arrived about 10 min latter. By now my wife had not received her sandwich. All our Waitress could say, in broken english, was that it was coming. That turned out to be a running joke. The manager brought out my wifes sandwich and apologized, a very weak apology. She ate it and said it was pretty good, but she was not happy and neither was I.
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Cons:
  • Service sucks
  • Improperly prepared food

Preferred solution: Let the company propose a solution

User's recommendation: stay away or be prepared to wait