Douglas P Qwe
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In April 2020 I purchased a Samsung Note 10 Plus 5G from Verizon where I was already a customer. I purchased online and was told by the agent that I would get 5G service at no extra cost. Now after 5-6 exchanges with customer support and 2 visits to Verizon stores, I...
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ID
Service
Verizon Cell Phone Upgrade
Pros
- Seem to have better coverage than most providers
- Reliable 4glte
Cons
- Bad attitudes
- No resolve with management
Loss
$500
Preferred solution
Deliver product or service ordered
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I gave up on Verizon and switched to a new provider (T-Mobile). No carrier is perfect but so far, pleased with them.