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GoodRx - False advertising

Update by user Feb 16, 2021

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Original review posted by user Feb 16, 2021
You have on Goodrx the price of medicine and Kroger will not honor the price. They said that OFTEN your prices are WRONG. Why do you post prices that are incorrect and that will not be honored? The med.. Floxetine 20mg 90 caps. Your price..$6. Their price ..$9 Date .. 2/12/2021 Store name.. Kroger Store Address .. 702 Winfield Dunn Parkway Sevierville,TN 37876 I have also purchased the Kroger discount card from your company. ($36. per year) PLEASE correct this issue. And let me know what has been done about it.
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1 comment
#1990458

Hello Sheila! Thank you for bringing this to our attention, and we apologize for the inconvenience this has caused you.

We reached out to the Kroger pharmacy, and it seems that they processed your Kroger Rx savings card rather than a GoodRx coupon, so we are unable to troubleshoot any further on our end. Please contact Kroger support directly at 1-855-912-6346 to further investigate the issue.

ID
#2422978 Review #2422978 is a subjective opinion of poster.
Loss
$3
Preferred solution
Stop lying