William A Zij
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New Reviewer
William A Zij
Caliber Home Loans - Disgusted trying to talk to a real person. Your automated system leaves no option to actually talk to someone. If I ever decide to change mortgage companies, that will be the reason.
Ive called 800-401-**** and 888-426-**** (customer service) and get automated voices with no option or talk to someone. THATS NOT CUSTOMER SERVICE. I certainly cant be the only person who has complained about this. You hold my mortgage so I should be able to ask a question.
User's recommendation: Get a solid phone number before doing business with Caliber.
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