Dwayne S Xpe

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Verified Reviewer
| map-marker Eugene, Oregon

Goodwill - Defective Merchandise that they would not return or discount lit. seconds after purchase and had not even left the store

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Purchased a top for my wife that i thought looked nice. Just after it was rung up noticed buttons and deco missing.

Told the gal at the register and she stated we don't do returns (say what?) Then how about some kind of discount or something, we can't do that either.

Seriously? You get items donated and charge almost retail and then don't even stand behind a defect!

Paid 14.99 Transaction: 112****

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Loss:
$15
Cons:
  • High prices and zero customer service you are nothing to them

Preferred solution: Full refund

User's recommendation: Don't purchase here at all-Pay a couple of dollars extra and get customer service

2 comments
Goodwill-Industries-Intl

We are sorry to hear about your experience and would like to get you to the correct local Headquarters so they can address your issue. Your nearest Headquarters is located below.

We have included their contact information so you can reach out to them directly as they are responsible for overseeing the store in question. Goodwill Industries of Lane and South Coast Counties 1010C Green Acres Road Eugene, OR 97408 (541) 345-1801 http://***/ https://***/contact-us/

Dwayne S Xpe

If nothing is done then will never see my business again on principal alone!

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Dwayne S Xpe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Eugene, Oregon

Goodwill - Defective merch that they refused to do anything about. Paid close to retail for a used item and found lit. seconds after paying it was defected but they refused to return or even discount

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Paid close to retail for a used item and found lit. seconds after paying it was defective, but they refused to return or even discount. Womens top missing buttons and decor. Transaction: 112**** $14.99
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User's recommendation: Don't purchase until you expect it extremely well

1 comment
Goodwill-Industries-Intl

This has been answered in your other post.

Dwayne S Xpe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Jack in the Box - Garbage promo

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You sent a text a store would not honor
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Reason of review:
Problems with payment