George A Dxy

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Verified Reviewer

Ubereats - Problem with last order

Hello

I'm new at UberEATS, I downloaded your app last week and placed an order and when I tried paying for it gave me an error message 3 times in a row, so I asked my daughter to order the meal using her account 714 809 **** which was done successfully, I found out later that my friend got both orders delivered , we got charged twice (one charge to my credit card and the 2nd charge to my daughter's credit card), furthermore I made an error by putting an old address for delivery, we texted the driver 3 times with the change of address however she never answered she ended up delivering to the wrong/old address, my friend had to drive to the old address leaving her husband that had back surgery home alone in order to pick up the bag of food. Needless to say it was not a good experience for first time user, please credit our accounts for the charges because I think it's the right thing to do.

George Abuhamad

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Loss:
$145
Pros:
  • Availability of drivers
  • Delivery radius
Cons:
  • Never answer phones
  • No phone customer service
  • No live help

Preferred solution: Full refund

George A Dxy

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Verified Reviewer
| map-marker Buena Park, California

Aldi Grocery - Product availability

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Last Wednesday Also advertised a $999 Proform treadmill for only $249, the problem however no store had any of the treadmills even the same day that the treadmill arrived at the store, customer service had a prerecorded message advising anyone calling regarding the treadmill that they cannot give them any information, I went first to Buena Park store, I was told that they have never seen it, then I went to Anaheim, and they said they sold out, went to LaHabra store same thing it was sold out in the morning. The frustrating thing is: did Aldi just get one unit per store? And secondly why they can't advise customers about availability since all their inventory is live? On their computers, it would hace6 saved me all the useless trips.
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Pros:
  • Quality product at competitive prices
Cons:
  • Too far from my house

Preferred solution: Let the company propose a solution

1 comment
Guest

Aldi Does Not sell treadmills