Cleet B
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Cleet B
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Verified ReviewerThumbtack - Bad lead
I got charged $8.50 because a customer responded to a quote, just to message me that she hired someone else. Called Thumbtack, and got an automated system that would only direct me to texting. I texted my request for a refund, and they emailed me next day declining the refund. They have done this to me in the past numerous times. I think they are generating fake leads, then responding with comments saying they hired someone else, so they can charge the contractors.
Loss:
$9
Pros:
- Bring leads
Cons:
- Non specific quotes
- Opened leads that never responded were still money lost
Preferred solution: Full refund
User's recommendation: Dont use Thumbtack as a contractor
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