Mikkay J

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PlayStation - F@^k you PSN - Via Call or Email (No actual fuckin' Rep)

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PlayStation - F@^k you PSN - Via Call or Email (No actual fuckin' Rep)
PlayStation - F@^k you PSN - Via Call or Email (No actual fuckin' Rep) - Image 2
PlayStation - F@^k you PSN - Via Call or Email (No actual fuckin' Rep) - Image 3
PlayStation - F@^k you PSN - Via Call or Email (No actual fuckin' Rep) - Image 4
Updated by user Apr 02, 2021

My account is still banned. There were no follow-ups after I spoke with the customer rep via phone and filled out their online survey.Then about a month later PlayStation had the audacity to email me about double discounts on March 3 and save up to 70% for PS Plus...

Updated by user Feb 10, 2021

Customer support via phone, which I was able to get in touch with wastrying to assist on how me in uplifting my ban via chargebacks. Due too the limitation on their end, he was not able too. The effort was there, the conclusion to the matter was not was...

Original review Apr 02, 2021
I disputed a charge from the auto-renewal yearly subscription for the PS Plus (via MY OWN F@^KING PayPal that is linked to my PS4). I had set it to manually renew PS Plus and yet it still charged me $59.99.
Every f@***g time they have a system update, or I have not logged in for a while, this sh^t resets back to auto-renewal.

I am aware of this because this is not the first time it has happened and that I have caught this.
My whole goal is not to spend on my card, because I was going to use that fund for a very important purpose.
I have multiple gift cards given to me on Christmas by family members that I was gonna use to either renew the PS Plus or purchase something at GameStop. But due to my working schedule, I was not able to. If my account is not lifted by this stupid chargeback ban. I'm spending those $100+ gift cards elsewhere.

I'll even switch to a different console because of this sh^t.
Furthermore, the email they give me is from The PlayStation Consumer Services Team! Suggesting to unbanned my sh^t. I would have to spend $59.99 that was refunded back to my account. Via from the PlayStation store and input it into the PSN account to unbanned.

It has provided me a link that was basically an error 404.
My whole goal is not to f@$ken purchase anything on that damn card! and utilize the gift cards instead.
My emails are both linked too.
If disputing my account via PayPal vs going directly to PSN support was going to cause me this much headache. Well, f@$K. PSN support doesn't want to answer thy call cause of high volume, doesn't even think of a ticket for a callback, but prefers you to email them and they provide you a case number.

And read all their F^CKING support sh^t which leads you back to emailing them anyway.
Mind you it takes up to 3 business days.
Very Pissed long-time customer. My first ever issue with them and it's a complete headache to deal with.
View full review
Pros:
  • Best gaming
  • Been playn it since you came out with playstation
Cons:
  • Zero support
  • Not consumer focused
  • Difficult to contact customer support

Preferred solution: unbanned my *** you piece of horse

User's recommendation: Just Don't

7 comments
Guest

Bro it's a game.. Get on with your life

Mikkay J
reply icon Replying to comment of Guest-1981965

Um, I do have a life. If you actually read, its a dispute for customer service and not the game.

Guest
reply icon Replying to comment of Mikkay J

Who gives a shi t. Go read a book

Mikkay J
reply icon Replying to comment of Guest-1981973

Honey I read more than you on a daily. This site is for a dispute.

Also, PSN has other offerings besides gaming. If you are offended by this post move along, but this post is also for those experiencing the same issues.

Guest
reply icon Replying to comment of Mikkay J

You come across as a raging nut. Hope you feel better soon deary.

Mikkay J
reply icon Replying to comment of Guest-1981985

I know, that's the whole point. ;)

Mikkay J
reply icon Replying to comment of Guest-1981965

Also, this is a pissed consumer.com what else do you expect from here? service related and not game. try next time buddy.

View more comments (6)