comment to review:

Cancel

Disney Movie Club #1503716
Oh no! That happens to the best of us. Rest assured, we are here to help! Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday or email me directly at memberadvocate@movieclubinfo.com with details and we would be happy to assist you with your Featured Titles and your account in general, canceling if you desire.Priscilla, Member Advocate, Disney Movie Club
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comment to review:

It was good

Disney Movie Club #1503712
Thank you for reaching out! I have closed your account per this request by the Member number. Please note that the Featured Title mailings are pre-printed and you may receive one or two more of those brightly colored envelopes with our catalogs in them asking you to respond by your dedline. You can disregard them as the account is closed now. If you need anything in the future, please don't hesitate to contact me directly at memberadvocate@movieclubinfo.com. And if you ever want to rejoin in the future, we would love to have you back as a Member of the Club. Have a magical day! Priscilla, Member Advocate, Disney Movie Club
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comment to review:

Canceled acct still being charged

Disney Movie Club #1503710
That should not have happened. If you ordered movies, you should definately receive them. Please let me help resolve this for you. Give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details, so I can look into this further for you. I promise, we will get this straightened out together. Priscilla, Member Advocate, Disney Movie Club
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comment to review:

Unsubscribe

Disney Movie Club #1503706
I am here to help! That is certainly not the type of experience we want you to have with the Disney Movie Club so please let me help. Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can fix this for you. Priscilla, Member Advocate, Disney Movie Club
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comment to review:

Unforgettably awful

Disney Movie Club #1503704
I am so sad to read this. That is not the type of experience we want you to have. Please let us help! Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.Priscilla, Member Advocate, Disney Movie Club
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comment to review:

I want my money back that got

Disney Movie Club #1503692
Oh no! I am sad you got disconnected, that is not the experience we want you to have with the Disney Movie Club. Please give us a call at 888-257-9100, 8 a.m. to 1 a.m., EST, Monday - Friday and we would be happy to take care of this for you.Priscilla, Member Advocate, Disney Movie Club
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comment to review:

Unsubscribe

Disney Movie Club #1503688
Oh, I regret you must have called us during that short time we are closed during the night. Please give us a call at 888-257-9100, we are available to take your call from 8 a.m. to 1 a.m., EST, Monday - Friday. Give us a call, we would be happy to assist you.Priscilla, Member Advocate, Disney Movie Club
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comment to review:

Customer Service

Disney Movie Club #1499763
I can help! But I need more information please. Please give me a call at 800-459-7002, 9 a.m.to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details. I can take care of this for you very quickly and painlessly. Priscilla, Member Advocate
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comment to review:

Absolutely horrible

Disney Movie Club #1499761
It makes me sad that you struggled with the Disney Movie Club and the Featured Title program portion of your Membership. Please give me a call and let us work this out together. My phone number is 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or if it works better to email you can feel free to email me directly at memberadvocate@movieclubinfo.com with details. I am here to make this a better experience for you.Priscilla, Member Advocate
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comment to review:

Too much hassle/illegal

Disney Movie Club #1499754
Please give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or if email is easier, please email me directly for assistance - memberadvocate@movieclubinfo.com with details. Please know that we are here to make this a better experience for you so do not hesitate to reach out.PriscillaMember AdvocateDisney Movie Club
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comment to review:

Absolutely horrible

Disney Movie Club #1499749
I am here to help! Please give me a call at 800-459-7002 for assistance with your Disney Movie Club questions.PriscillaMember AdvocateDisney Movie Club
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comment to review:

HORRIBLE!!!

Disney Movie Club #1499746
Sounds like this was a Featured Title. I can explain how that part of your Disney Movie Club Membership works. When you signed up for your Disney Movie Club membership, you received an initial discounted order with a commitment of purchasing a certain number of movies at full club price within 2 years. These can be any movie of your choice to fulfill your commitment. We want you to get the movies you want.The Featured Title program is part of your membership agreement with the Disney Movie Club. Here is how it works: About every 3-4 weeks, up to 15 times a year, we send a Featured Title notification to every member. It is every member’s responsibility to respond to the Featured Title by the date indicated on the notification. You are not obligated to purchase the Featured Title selection. You are welcome to order other selections in its place or nothing at all. However, if a response is not received by the due date, either declining or accepting the Featured Title, it will automatically be shipped and billed to you. If you have a credit card on file to be used as payment, it will be charged on the date of shipment.Simple ways to respond at your convenience are:-Call our 24-hour aut...
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comment to review:

Too much hassle/illegal

Disney Movie Club #1499743
Please let me help! I am the Member Advocate for the Disney Movie Club and I can resolve any of your concerns. Please give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or if it works better to email you can feel free to email me directly at memberadvocate@movieclubinfo.com with details. I am here to make this a better experience for you.PriscillaMember Advocate
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comment to review:

Enjoyed my membership but...

Disney Movie Club #1499742
Please let me help. I totally understand why this would be frustrating for you. Rest assured we are here to make it better. Please give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with the details so I can fix this for you.PriscillaMember Advocate
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comment to review:

Won't even let me set up and called me a liar

Disney Movie Club #1499738
Oh my, that is definately not the level of Customer Service we expect you to experience with the Disney Movie Club. :( Please let me help resolve this for you. I need more information so please give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a more magical experience for you.PriscillaMember Advocate
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comment to review:

The spoiled american consumer

Disney Movie Club #1499736
ExemplaryBlueLacyDog ~Please reach out. How can I help you with your concerns? Please give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.PriscillaMember Advocate
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comment to review:

The spoiled american consumer

Disney Movie Club #1499733
Thank you for sharing your insights. I hope you have a very magical day!PriscillaMember Advocate
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comment to review:

I am angry with the Disney Movie Club!

Disney Movie Club #1499731
Rich, thank you for sharing. I am happy to see that Linda resolved your concerns. That's what we are here for. :)PriscillaMember Advocate
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comment to review:

I am angry with the Disney Movie Club!

Disney Movie Club #1499730
Cathy, I am sad to read that you felt tricked into joining the Disney Movie Club. I am concerned how this happened and I would like the opportunity to resolve all of your concerns. Please give my team a call directly at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, and you will get to either myself, or one of my wonderful Cast Members. You may also email me directly at memberadvocate@movieclubinfo.com with details if that is easier for you to do at your convenience. I am here to help you and I promise we can make this a better experience for you.PriscillaMember Advocate
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comment to review:

Not honoring what they advertise

Disney Movie Club #1499727
Let me give you a direct line to call. You will get through to a Cast Member easily. Please call my team directly at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or you can even email me at memberadvocate@movieclubinfo.com (make sure you include details) and I would be happy to do whatever it takes to make this a better experience for you.PriscillaMember Advocate
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comment to review:

Filed to collections

Disney Movie Club #1499726
I would love the opportunity to speak with you to get to the bottom of this. I am confident I can help you resolve this and make this a much better experience. I sincerely regret that this is the feeling you have about the Disney Movie Club but rest assured, I am here to help you!Please give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a more magical for you.PriscillaMember AdvocateDisney Movie Club
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comment to review:

Cancelled my Membership without Telling us! Absolute Nightmare

Disney Movie Club #1499722
That is definately not the expectation of the service I want you to have with our Club. Please let me help. Please call me at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you. I look forward to hearing from you soon.PriscillaMember AdvocateDisney Movie Club
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comment to review:

Unauthorized charges

Disney Movie Club #1499721
Katelyn, please give my team a call directly. We are here to help you. Please call us at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.PriscillaMember AdvocateDisney Movie Club
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comment to review:

Absolutely Horrendous

Disney Movie Club #1491661
Oh no! That should not happen. Please let us help! Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.PriscillaMember AdvocateDisney Movie Club
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comment to review:

Unauthorized charges

Disney Movie Club #1491660
If you did not join the club and this is fraudulent, we can absolutely help you!Please give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can further assist you.PriscillaMember AdvocateDisney Movie Club
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comment to review:

Terrible dealing with these guys!

Disney Movie Club #1491659
Oh no! That should definately not happen! Let me help resolve this for you!Give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can dig into this further for you.I can and will make this better for you.PriscillaMember AdvocateDisney Movie Club
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comment to review:

They like to double charge your account and be bullies

Disney Movie Club #1491658
Please let me help get to the bottom of this for you because this is not the type of experience I expect any member to have. Please give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly with details to memberadvocate@movieclubinfo.com so I can further assist you.PriscillaMember AdvocateDisney Movie Club
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comment to review:

I still don't have my complete order

Disney Movie Club #1491656
That is not the type of experience I want you to have with the Disney Movie Club. We certainly want to provide excellent customer support for our Members. Please let me help turn this around for you. Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.PriscillaMember AdvocateDisney Movie Club
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comment to review:

I cancelled and keep getting billed for unwanted movies

Disney Movie Club #1491653
I certainly understand you are frustrated. That is not the type of experience we want you to have. Please let us help! Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.PriscillaMember AdvocateDisney Movie Club
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comment to review:

Disney Feature Title Sent After Declined

Disney Movie Club #1435445
Thank you for your valuable insights. I will forward your comments along to our Marketing Team. I would be able to assist you with your account, please give me a call at 800-459-7002 or email me with details so I can make this a more magical experience for you.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

This site is a scam

Disney Movie Club #1435442
Please give me a call directly at 800-459-7002 and I'd be happy to help you!
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

This site is a scam

Disney Movie Club #1435440
Please let me help! Give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can look into your account and see what's happening so I can help make this a better experience for you.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

Don't Join!!

Disney Movie Club #1435439
I can help you Kelly. Please give me a call directly at 800-459-7002.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

Don't Join!!

Disney Movie Club #1435438
That is certainly not the experience we want you to have with the Disney Movie Club. Please let me help! Give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

Unfairly Cancelled

Disney Movie Club #1435435
Please let me help. I can look into your account and let you know what's happening. Please give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

No movies charged daily

Disney Movie Club #1435433
You do have a commitment to fulfill per your Membership Agreement when you sign up with the Club. I can fully answer any questions you may have. I am here to help you! Please email me at memberadvocate@movieclubinfo.com or give me a call at 800-459-7002.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

No movies charged daily

Disney Movie Club #1435430
Raveen, I can fully explain the Club, how it works and answer any questions you may have. Just give me a call at 800-459-7002. I am here to help!
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

No movies charged daily

Disney Movie Club #1435429
Shawn, I can help! Please give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can look into your account for you and provide assistance.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

No movies charged daily

Disney Movie Club #1435427
That is not the type of experience we want you to have. Please let us help! Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

4 movies for 1 dollar is a scam

Disney Movie Club #1435425
I certainly regret your frustration! When you signed up, the Membership and Featured Title program were explained in the "click here to accept" and are detailed in the Membership Guide you received with your initial order. We can definately help make this a better experience for you. Please give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details and I would be happy to help you!
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

An order made on account I didn't even think I had for 25.90

Disney Movie Club #1435381
That is not the type of experience we want you to have.
Please let us help!
Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

Rip off!

Disney Movie Club #1435379
That is not the type of experience we want you to have. Please let us help! Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

Being charged by Disney Movie Club for no purchase

Disney Movie Club #1435378
Please give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday. This is a direct line that will allow you to speak with us to help with any of your Club needs.
I look forward to making this a better experience for you.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

Was sent 4 Disney movies, two of which were the same.

Disney Movie Club #1435376
That is not the type of experience we want you to have. Please let us help! Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

Bad interface and low capacity to resolve issues

Disney Movie Club #1435375
I can fix this for you! Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can make this a better experience for you.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

VIP membership does not do anything

Disney Movie Club #1435374
Being a Disney Movie Club VIP member allows you to get the best discounts we have to offer! For instance, during some Featured Title cycles, our VIP members' offer can be buy one at full price get 50% off additional titles. In addition to special offers you can get bonus merchandise as our way of saying "thank you".
I Love the Pins!
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

Scammy and completely untrustworthy

Disney Movie Club #1435371
Shawn, the Featured Title is part of the Disney Movie Club Membership you agreed to upon sign up. If you do not wish to have a specific Featured Title, not a problem! Just make sure you Decline it by the deadline then your card does not get charged and you do not have any unwanted titles sent to you. I can fully explain every part of the Club to you. Either give me a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with your questions, and I would be happy to help make this a more magical experience for you!
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

Scammy and completely untrustworthy

Disney Movie Club #1435369
That is not the type of experience we want you to have. Please let us help! Give my team a call at 800-459-7002, 9 a.m. to 6 p.m., EST, Monday – Friday, or email me directly at memberadvocate@movieclubinfo.com with details so I can help and make this a better experience for you.
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

Unauthorized charges and orders

Disney Movie Club #1435367
Oh no! That should certainly not happen. If you decline the Featured Title, you should not receive that. If you have a Decline Confirmation Email, please forward this to me directly at memberadvocate@movieclubinfo.com and I'd be happy to see what happened so I can fix this.
Please email me directly with details and I'd be happy to make this a better experience for you.
Thank you,
Priscilla
Member Advocate
Disney Movie Club
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comment to review:

Unfair Charges but Good Customer Service.

Disney Movie Club #1435365
You can reach my team directly at 800-459-7002 , 9 a.m. to 6 p.m., EST, Monday – Friday. We are here to help!
Priscilla
Member Advocate
Disney Movie Club
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