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Unionbay - Defective merchandise that I cannot get a hold of Union Bay to return

Unionbay - Defective merchandise that I cannot get a hold of Union Bay to return
Unionbay - Defective merchandise that I cannot get a hold of Union Bay to return
I bought a pair of boots from Union Bay and had them about three weeks and the third time I tried to wear them all the fabric from both boots started peeling off from the toes all the way up the sides. Plus the left boot had the entire soul come off. I didnt even get to wear them three times!!! And now I cannot get a hold of anyone to get them replaced. I have called and all i get is straight to voice mail.... I've emailed about 7 times and NO ANSWER! This is A joke in the most horrific customer service I have ever dealt with. I thought dealing with a Chinese company was bad SMH This is way worse!
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ID
#2410996 Review #2410996 is a subjective opinion of poster.
Location
Henry, Indiana
Cons
  • No phone number to call
  • Boots are cheaply made and fall apart after wearing them twice
  • Cannot get a hold of anyone to resolve an issue
Loss
$60
Preferred solution
I want my defective product exchanged. Or I want a full refund.