This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

PayPal - Unresolved refund issue-no quality customer support

I have been trying to resolve a trans from Jan 6th-id: 4106****KM56352X for an item that I never received. I have contacted paypal several times to request this refund from Evenue but no response from paypal or Evenue which I have contacted multiple times with no response. I went to the resolution center and tried to resolve it that way but my trans id would not show up. Because of this issue I am considering closing my paypal account because of the lack of quality customer service or no responses. Because of no responses I am also going to have to go directly to my bank to dispute the charges so I can get my refund. I also wanted to take out my bank card but your system would not allow me to. I think paypal has way too much control over my finances and I don't like it at all.

User's recommendation: POOR CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

View full review
ID
#2409495 Review #2409495 is a subjective opinion of poster.
Pros
  • Somewhat convenient
Cons
  • Cant get help
  • No interest
  • Scameers
Loss
$30
Preferred solution
Full refund