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Original review updated by user Mar 21, 2021
We have had a plan with AHS for the past year for our new house. Our pool heater stopped working intermittently 4 months ago. I contacted AHS, and they sent out a contractor who reported that the pool chemistry was too alkaline, which caused the heated to malfunction....
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ID
#2406330 Review #2406330 is a subjective opinion of poster.
Product
American Home Shield Pool Warranty
Pros
  • Customer service is non existent
  • Never had problem in past but this put me over the edge
Cons
  • Repairs or answers to problem still not answered
  • Turn around time for service
  • Lack of vendor follow up
Loss
$990
Preferred solution
Full refund