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Teleflora - Not what was ordered

Teleflora - Not what was ordered
Teleflora - Not what was ordered
I am extremely upset, that I did not get what I ordered. I choose this item because I wanted purple, THE DESCRIPTION SAYS Lavenders and purples!..NOT PINK and BLUE!!! This was for my best friends funereal and she loved purple and they sent PINK and BLUE!! I call customer service, they tried to offer 50% refund I said no and they connected to a supervisor and she refunded all my money back and give a discount code for next time. I used that code yesterday for a family member delivered to different state! and again they sent the wrong followers even after I gave instructions if they could not provide what I ordered. DO NOT SEND UNTIL THEY SPEAK WITH ME!!!, I called them 3 times to have the florist call me and instead they changed my order to designer choice and delivered them anyway!!!

User's recommendation: They don't follow instructions, use another floral company. They can be trusted!!

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ID
#2406018 Review #2406018 is a subjective opinion of poster.
Product
Teleflora Arrangement
Preferred solution
Have the florist call the customer when they requested