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Crate And Barrel - Nonexistent customer service

Update by user Feb 03, 2021

The replacement hardware delivery has been delayed for the 4th time.

Original review posted by user Feb 02, 2021
I ordered the Yukon dining table in mid-November. The table was delivered without the screws required for attaching the legs. I was told this hardware was ordered in November. It is February 2,2021 and I am still waiting for the hardware. Trying to contact a real person is like contacting the Wizard of Oz. I will never buy anything from this company again.

User's recommendation: Buyer beware!!

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ID
#2404123 Review #2404123 is a subjective opinion of poster.
Pros
  • Great design
Loss
$1700
Preferred solution
Apology