John L Abo

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World Remit - Transaction incomplete and money is coming out of my bank account for you.

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Updated by user Aug 25, 2021

A second larger issue has arisen. An unexplained fee of $277 was added on to the recipient’s “wallet” Before or as they withdraw money ($400) that I sent, they are required to pay this fee ($277).

This has put the recipient at much inconvenience, possibly being kicked out of their apartment(a family including 2 small children), and jeopardizing the health and life of a second entity. I have repeatedly appealed to worldremit for an explanation of this fee. They have simply said my recipient received the $400, but offer no explanation of the $277 fee. I have emailed them the screenshot of the recipient’s “wallet”, and even with seeing that they try to drop the issue like a hot potato saying they are considering the issue resolved because I am not emailing them.

Each time they send that email I immediately respond with demands for an explanation. Evidently they are not even investigating the issue. The recipient is trying to communicate with worldremit and so far have met with no success in getting an explanation or in getting a refund. In the meantime I have sent more money knowing they will remove this $277 fee from what I send.

I have no choice at present because my friends need their apartment during the current rains and a second friend in poor health needs to eat. I am not a rich man and gathering money to help my friends is not easy.

Original review Jul 22, 2021
A glitch in my online interaction to send money ended up with money being taken from my account but no record of money being sent on site. The receiver is not getting money. Money is in process at bank, but no word from you of a successful transaction.
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Pros:
  • Efficient
Cons:
  • Rare
  • Just singular incidents like this

Preferred solution: Deliver product or service ordered

User's recommendation: No recommendation. Usually all is well.

John L Abo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

World Remit - Money sent has been processing for 4 days.

Money has been removed from my account, but money is not available to receiver. It is urgent that he receives this money. 8349**** is the transfer number.
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Pros:
  • Very good service
Cons:
  • Just this problem

Preferred solution: Deliver product or service ordered

User's recommendation: Worldremit doesn’t contact you if there is a problem.