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Verified ReviewerWorld Remit - Transaction incomplete and money is coming out of my bank account for you.
A second larger issue has arisen. An unexplained fee of $277 was added on to the recipient’s “wallet” Before or as they withdraw money ($400) that I sent, they are required to pay this fee ($277).
This has put the recipient at much inconvenience, possibly being kicked out of their apartment(a family including 2 small children), and jeopardizing the health and life of a second entity. I have repeatedly appealed to worldremit for an explanation of this fee. They have simply said my recipient received the $400, but offer no explanation of the $277 fee. I have emailed them the screenshot of the recipient’s “wallet”, and even with seeing that they try to drop the issue like a hot potato saying they are considering the issue resolved because I am not emailing them.
Each time they send that email I immediately respond with demands for an explanation. Evidently they are not even investigating the issue. The recipient is trying to communicate with worldremit and so far have met with no success in getting an explanation or in getting a refund. In the meantime I have sent more money knowing they will remove this $277 fee from what I send.
I have no choice at present because my friends need their apartment during the current rains and a second friend in poor health needs to eat. I am not a rich man and gathering money to help my friends is not easy.
- Efficient
- Rare
- Just singular incidents like this
Preferred solution: Deliver product or service ordered
User's recommendation: No recommendation. Usually all is well.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorld Remit - Money sent has been processing for 4 days.
- Very good service
- Just this problem
Preferred solution: Deliver product or service ordered
User's recommendation: Worldremit doesn’t contact you if there is a problem.
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