Mike M Yzk

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Sole Treadmills - Poor service

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I have an older treadmill. I have been calling, leaving return calls, sending emails and calling customer service for a month. Each time I actually talk to a rep, I get promised they'll call/email me in 24-48 hours only to receive nothing. I understand I'm out of warranty, just want someone to schedule an appointment to come and fix the problem. I understand it will cost me some money and I'm willing to pay that someone, just tell me who is all I'm asking for.
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Cons:
  • Repair
  • Service
  • Customer service

Preferred solution: Let the company propose a solution

User's recommendation: Buy a treadmill from another vendor