Mike M Yzk
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Mike M Yzk
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Verified ReviewerSole Treadmills - Poor service
I have an older treadmill. I have been calling, leaving return calls, sending emails and calling customer service for a month. Each time I actually talk to a rep, I get promised they'll call/email me in 24-48 hours only to receive nothing. I understand I'm out of warranty, just want someone to schedule an appointment to come and fix the problem. I understand it will cost me some money and I'm willing to pay that someone, just tell me who is all I'm asking for.
Cons:
- Repair
- Service
- Customer service
Preferred solution: Let the company propose a solution
User's recommendation: Buy a treadmill from another vendor
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