comment to review:

BEING RIB OFF

AfroRomance #1957633
Hi, I am the Customer Support Manager of AfroRomance and I am sorry to read of your negative experience on the site. The member in question has not been active on that account for over 3 months. The account had been locked down due to suspicious activity. We do suggest you try and keep the communication on the site for as long as possible before exchanging personal details and meeting to make sure you are comfortable and they are a legit member. We do work very hard at trying to keep these types off the site but do reply on our members to report anything suspicious. If there is anything else you would like to add or require further information please contact us at the following: https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

I need to make a complaint

AfroRomance #1865504
Hi, I am the Customer Support Manager of AfroRomance and I am very sorry to read your interaction with a member from the site. We would like to investigate this further so if you could please contact our Customer Support at the following link: https://www.afroromance.com/contact Our customer support will require this members nickname so we can look into this for you. We look forward to speaking to you soon. Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Company is a rip off,

AfroRomance #1848434
Hi I am the Customer Support Manager of AfroRomance and I am sorry to read that your experience on the site has not been a positive one. We do work very hard at trying to keep the scammer/fake profiles off the site and we work around the clock to do so. We also reply on our members to report anything suspicious to us as well. If there is anything we can do to assist you on the site and provide you with some great tips on a positive experience on the site, then please click on the following link to connect with our Customer Support. They will be more than willing to assist you. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Need to speak to customer service

AfroRomance #1848433
Hi This is the Customer Support Manager and as I understand you want to cancel your auto renewal on your subscription. Please contact our Customer Support at the following link and they will be more than willing to assure your subscription is cancelled. https://www.afroromance.com/contact Our team look forward to hearing from you. Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Disabled Account

AfroRomance #1848431
Hi, This is the Customer Support Manager of AfroRomance and as I understand your account has been disabled. Our Customer Support Team will be more than happy to assist you and resolve this issue for you. Please click on the following link and select the best option for you to contact our Support Team: https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Account disabled, safest form of UK ID rejected on racist basis, ignoring my messages

AfroRomance #1840479
Hi, This is the Customer Support Manager of AfroRomance and I am sorry you had some issues with your account on the site. It is great to read that Krisztina was of assistance to you in this time of need. I am also aware that your account issues have been resolved and you have access to the site. It would be great if you could update your review that we were able to assist you and your issues was resolved in your favor. Please do not hesitate to contact use Customer Support at https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Cancellation

AfroRomance #1786911
Hi, I am the Customer Support Manager of AfroRomance and I am sorry that you have cancelled your service with us. I am glad to read that our Customer Support was able to assist you with the cancellation and we do hope you may come back in the future. Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Poor quality

AfroRomance #1786910
Hi, I am the Customer Support Manager for AfroRomance and I am sorry you have not had a positive experience on the site. We certainly do have the options available to our members to filter out those flirts and messages they do not want to be receiving. Our Customer Support team would be more than happy to assist you with setting these up. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

AfroRomance

AfroRomance #1735198
Hi, I am the Customer Support Manager of AfroRomance and understand when you were a paid member you did not have much success. We do offer a free coaching session to our members to assist in having a more positive experience and more opportunities in getting responses from those members you reach out to. Being a subscribed member gives you an advantage that you get to contact members that interest you, not be waiting for them to reach you, and most likely not be what you are looking for. We do work very hard at keeping fake/scammer profiles off the site and encourage our members to report anything suspicious as well. If you would like some assistance with your profile and a little coaching then please contact us at the following link: https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Terrible Customer Service

AfroRomance #1734711
Hi, I am the Customer Support Manager of AfroRomance and I am sorry to read you have had difficulties in contact our Support. We do pride ourselves on being available 24/7 via email and Live Chat, so it is very disappointing to read you were not able to contact us. I would very much like to be able to assist you to see where the issue may have been with your account being disabled and what I can do for you. Please click on the following link to contact me via our page: https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Regarding the payments

AfroRomance #1734708
Hi, I am the Customer Support Manager of AfroRomance and as I understand you are looking at upgrading and receiving a discount. Can you please let me know your nickname on the site so I can assist your further. We do not have discount codes but we do offer specials frequently so I would be more than happy to check out what I can do for you. You can let me know here or contact me at the following link: https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

My profile was disabled without my consent.

AfroRomance #1710017
Hi, I am the Customer Support Manager of AfroRomance and I am sorry to read you have had a negative experience. I would like to review your case and make sure that our Customer Support Team did follow correct procedures. One of those being that if a members account is blocked and they have paid refunds are made. We do not retain funds when an account is blocked. If you could provide me with the Nickname or email address you registered with I will look into this further. Alternatively you can contact me at the following link: https://www.afroromance.com/contact You can attention it to myself and I will review and get back to you. The name you have on here as a screen name is not done by us, this does not have anything to do with us. Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Money grubbin' SOBs

AfroRomance #1710016
Hi, I am the Customer Support Manager of AfroRomance and I am sorry there has been some miscommunication in regards to your account. I would like to rectify it for you so if you could let me know your Nickname or email address you registered on the site and I can look into this for you. Alternatively you can contact myself at the following link: https://www.afroromance.com/contact Attention it to myself and I will take a look for you. Just to clarify we do not send messages to members that you have contacted that you are fraudulent. If they were to click on your account to view it would state the account is closed temporarily, not you are a fraud. But please get back to me so I can resolve this for you. Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Members are awful

AfroRomance #1692374
Hi, I am the Customer Support Manager of AfroRomance and I am sorry to read of your negative experience. There are filters you can set so that you only receive messages and flirts from those within the area (city or State) so you are not contacted by those out of that. You can contact one of out Customer Support Team at the following link so they can assist you with a more positive experience. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Terrible

AfroRomance #1692369
Hi, I am the Customer Support Manager of AfroRomance and would like to review your account to see what we can do for you. Please contact me at the following link: https://www.afroromance.com/contact Please address the email to myself and I will look into this for you. Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Failure to login to online dating

AfroRomance #1683823
Hi, I am the Customer Support Manager of AfroRomance and as I understand you are having problems logging in. Can you please contact our Customer Support Team at the following link and they will be more than happy to assist and get you into your account. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Disabled Account

AfroRomance #1680532
Hi, I am the Customer Support Manager of AfroRomance and as I understand you are having problems logging in as you have forgotten your password. Click on the following link and then click on the Forgotten Password link and an email will be sent to you to reset it. https://www.afroromance.com/login If you still have problems then please contact us at the following for further assistance: https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

InterracialDatingCentral - Interracial Dating Central Review

InterracialDatingCentral #1676500
Hi, I am the Customer Support Manager of Interracial Dating Central and as I understand you would like to report a member on the site. If you could please contact us at the following link so we can gather further information to take action on the member in question. https://www.interracialdatingcentral.com/contact Kind Regards Cindy IDC Customer Support Manager
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comment to review:

Too many passport seekers

AfroRomance #1676498
Hi, I am the Customer Support Manager of AfroRomance and as I understand when using the site you are contacted by members our of your Country and not what you are looking for. We do have the option to Filter out these contacts so that you only receive flirts and messages from members in your Country or even can narrow it down to State. To do this you go to My Account and then the Filters Tab. Here you can select to only receive messages/flirts from those within the filters you set. If you require any further assistance then please do not hesitate to contact us at the following link: https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Afroromance is a scam

AfroRomance #1676493
Hi, I am the Customer Support Manager of AfroRomance and as I understand your account was disabled and unfortunately the Customer Support you received was poor. I do apologise for that and it is not what our Customer Support strives to be. I would like to assist with getting your account back online but will require some further information to do so. If you could please use the following link to contact me, I would be more than willing to resolve this for you. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Disgusting dismissive robotic customer assistant

AfroRomance #1676491
Hi, I am the Customer Support Manager of AfroRomance and I am sorry to read you had a poor experience on the site. I am sorry that our Customer Support Representative was unhelpful and did not provide the service that we strive for. I would like to rectify this issue and assist you to get your account back on line, if you could please contact me at the following link I would me more than willing to assist: https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

My profile was disabled without my consent.

AfroRomance #1676487
Hi, I am the Customer Support Manager of AfroRomance and I am sorry to read of your negative experience. I can confirm that AfroRomance is part of the Interracial Dating Network. So if you are a member of one then you are a member of the other sites under the Interracial Dating Network as they all share the same database. This is beneficial to all members as you will see a lot more members and possible matches. If you would like to contact me further in relation to this and if we can assist in any way then please use the following link: https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

My profile was disabled without my consent.

AfroRomance #1676478
Hi, I am the Customer Support Manager of AfroRomance and as I understand your account was disabled due to your location change. I would like to assist and rectify this for you but will require further information to do so. Can you please follow the link below provided to contact Customer Support directly on the site and we will resolve this for you. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Can not view other profile.

AfroRomance #1676474
Hi, I am the Customer Support Manager of AfroRomance and as I understand you are not able to see who has viewed you. For me to be able to look into this for you I would require further information so if you would please contact us at the following link we can assist you. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Garbage

AfroRomance #1676473
Hi, I am the Customer Support Manager of AfroRomance and I am sorry to read you did not enjoy your time on AfroRomance. Would you consider contacting me and providing some feedback as to what your issues were and what we could do to better the experience? We would appreciate any suggestions you may to improve. You can provide this feedback at the following link: https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Verbal abuse and rudeness

AfroRomance #1676469
Hi, I am the Customer Support Manager and as I understand you have a member that has been inappropriate on the site and would like to report him. The nickname you have given I cannot seem to find on the site, there might be a slight error in how it is spelt so I am unable to locate it but if you could please contact our Customer Support at the following link we will be able to take action. https://www.afroromance.com/contact Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Disabled Account

AfroRomance #1541117
Hi Anid, Please let me know your Nickname or email address and I can take a look at it for you and let know what the issue may be. If you would prefer to contact us directly with that information you can do so at the following link: https://www.afroromance.com/contact. Our Customer Support Team will be more than happy to assist you. Kind Regards Cindy AfroRomance Customer Support Manager
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1 reply
Mariah E Sia
#1586996
May I know why my account got disabled as well twice within a week. It happened last week and I had to open a new one that got taken down yesterday too. I have been using this site since 2014 and I don't understand why I am being profiled negatively and my account always being taken down.
comment to review:

Disabled Account

AfroRomance #1533382
Hi, I am the Customer Support Manager of AfroRomance and as I understand your account has been disabled. Please provide me with the email address you registered with and I will be able to look into this for you and let you know. If you would prefer to contact us directly with that information you can do so at the following link: https://www.afroromance.com/contact Our Customer Support Team will be more than happy to assist you. Kind Regards Cindy AfroRomance Customer Support Manager
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2 replies
Anonymous
#1541252
Thank you. The issue has been fixed. I can now login successfully.
comment to review:

Too many *** older men

AfroRomance #1530028
Hi I am the Customer Support Manager of AfroRomance and from the feedback here I understand that you are being contacted by members that are out of your age range. We do have the option to set up your Filters so that you only receive messages and flirts from those in your selected age range. If any members contact you out of that criteria any messages or flirts are sent to your Filtered Inbox. Then the option is up to you whether you want to view that or not. To set your Filters you can do this by going to My Account and then the Filters Tab. Here you will find numerous options on location, age, ethnicity with and without photos etc. Please do not hesitate to contact our site directly from our Contact page at https://www.afroromance.com/contact. Our team are more than willing to assist. Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Afromance is all about money

AfroRomance #1530027
Hi Sarah I am the Customer Support Manager of AfroRomance and as I understand you are getting messages from older members yo do not want to and the option to Block you would prefer also in your Inbox. I will definitely pass on your feedback in regards to this and would also suggest that you can set your Filters up so you anyone out of your age range will be sent to your filtered Inbox. To set your Filters go to My Account and then the Filters Tab. Here you can select the age range you only want to receive messages and flirts from. Please do not hesitate to contact us via our contact page https://www.afroromance.com/contact if you have any further feedback. Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

Bad experience

AfroRomance #1511467
Hi,I am the Customer Support Manager and I am sorry that you have not had a positive experience with our Customer Support. Can you please provide me with the details of the account you would like to report.If you can provide me with the Nickname of the member and any information you can provide about his behavior.We do take reports of these nature very seriously and will investigate further however, we do require some proof so that it is not just your word against his. This is not about who we do or do not believe but these are very strong allegations and we as a business also need to protect ourselves if we not have any proof.You can respond here or provide me with the information from our contact page;https://www.afroromance.com/contactKind RegardsCindyAfroRomance Customer Support Manager
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comment to review:

Scammer

AfroRomance #1506426
Hi,I am the Customer Support Manager from AfroRomance and as I understand you are concerned about a particular member.We encourage all our members to report anything they feel maybe suspicious and we will look into it and take the appropriate action for the safety of our members.Please contact us at the following link to provide us with any details you may be concerned about.https://www.afroromance.com/contactKind RegardsCindyAfroRomance Customer Support Manager
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comment to review:

Afromance is all about money

AfroRomance #1506422
Hi,I am the Customer Support Manager of AfroRomance and want to advise that we in no way condone this behavior from our members. The member in question has been removed from the site and has been for quite a few months now.We encourage our members to report any inappropriate behavior to us, so we can make sure our members have a positive experience on the site.Please do not hesitate to contact us if you feel the need to report a member.https://www.afroromance.com/contactKind RegardsCindyAfroRomance Customer Support Manager
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comment to review:

Untruthful USA Males

AfroRomance #1497612
Hi,As per our responses to your comments on here please contact me a the link provided to discuss the issues you have.https://www.afroromance.com/contactI am more than happy to discuss all your comments with you.Kind RegardsCindyAfroRomance Customer Support Manager
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comment to review:

DO NOT use if you have middle eastern decent!

AfroRomance #1497609
Hi,I am the Customer Support Manager of AfroRomance and I am sorry to read that you had an issue with your profile and photo on the site.We do have systems in place where photos are checked to make sure they are not fake/stolen photos and the person creating the profile is not who they say they are.It was most likely your photo was found on the internet and for the protection of our members and also yourself we would have requested you to verify yourself so we can confirm you are the person in the photos.This has nothing to do with your heritage or where you from, it is just due to the fact your photo was found on the internet and we want to verify you are that person. This is for your protection as well.Please contact Customer Support at the following link:https://www.afroromance.com/contactI am more than willing to review your profile and get you back on the site.Kind RegardsCindyAfroRomance Customer Support Manager
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1 reply
Willow Dhy
#1537933
While AfroRomance claims photo verifications as a safety measure it is even less so. As mentioned above several other customers have complained about male users using fishing techniques to upload photos and have gone unquestioned. The fact that anyone that is non-white being called into question of their appearance and requiring submission of driving license/personnel data is ridiculous for a dating website. It is also a matter of heritage as the male users have gone unchecked. While AfroRomance is admitting that it also snoops around the net to "verify" pictures is also ridiculous. Users upload pictures all the time and some of them besides FB. Even sites such as match.com don't do this and are more of a reputable and known site that has help create dating websites to what they are. Second as mentioned a lot of female users are complaining about scammers on AfroRomance. I am even less confident in a company that can clearly ignore its male user populace but call its non white female users into question. Thankfully I have discontuined usuage of this shady site and have since been using others without the extra hassles or scam heads involved. I certainly will not be submitting any o...
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comment to review:

Traumatising

AfroRomance #1495123
HiI am the Customer Support Manager and am sorry to read you did not have a positive experience on the site.Please contact me at the following link and I would be more than happy to review your account.https://www.afroromance.com/contactKind RegardsCindyAfroRomance Customer Support Manager
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comment to review:

The Men Are Mentally Ill

AfroRomance #1495122
Hi,I am the Customer Support Manager of AfroRomance and I am sorry to hear that you have not had a pleasant experience on the site.I would be more than happy to review your account to see where the issue may be.Please contact me at the following link, you can attention it to myself, Cindy.https://www.afroromance.com/contactKind RegardsCindyAfroRomance Customer Support Manager
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comment to review:

It is very bad

AfroRomance #1475909
Hi,I am the Customer Support Manager and I am sorry to hear you are having problems accessing the site.Please contact our Customer Support Team on the following link:https://www.afroromance.com/contactThey will be than happy to assist and resolve this issue for you.Kind Regards,CindyAfroRomance Customer Support Manager
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comment to review:

Traumatising

AfroRomance #1471941
Hi,I am the Customer Support Manager of AfroRomance and as I understand you have connected with a member on the site and believe he is not who he says he is.Could you please contact our Customer Support Team directly on the site at the following link:https://www.afroromance.com/contactPlease then provide the Support Team with the details and any proof that you have so that we can take the appropriate action on the site.Kind RegardsCindyAfroRomance Customer Support Manager
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comment to review:

Can't reply to my messages

AfroRomance #1471940
Hi,I am the Customer Support Manager and as I understand you are unable to reply to messages you have received.As a Basic member you are able to respond to any messages you do receive from another member. This is one of the great things about the site, only one of you needs to be a VIP member to get the communication started.If you could please contact our Customer Support Team from the following link:https://www.afroromance.com/contactYou can then provide them with your account details and they will be able to look into this further for you and resolve the issue you have.Kind RegardsCindyAfroRomance Customer Support Manager
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comment to review:

Rick52 is a ***

AfroRomance #1428730
Hi RealJoy44,
Unfortunately that members Nickname is not registered on the site. Can you please double check the nickname and get back to us with it so we can investigate it further.
You can also contact our Customer Supportr team on the site via the link:
https://www.interracialdatingcentral.com/contact
They will be more than willing to assist further in regards to the member in question.
Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

I'm confused

AfroRomance #1425335
Hi Porsha,
I am the Customer Support Manager and I am sorry to see you are having issues with the Search criteria.
Our Customer Support Team would be more than willing to assist you with this and see where the issue may be.
Please click on the following link and select the best option to contact the team:
https://www.afroromance.com/contact
Kind Regards Cindy AfroRomance Customer Support Manager
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comment to review:

No photos and being

AfroRomance #1415227
Hi Evelyn,
Can you please provide me with the email address you registered on the site with and I will assist you further.
Kind Regards,
Cindy
AfroRomance Customer Support Manager
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comment to review:

Registration

AfroRomance #1415226
Hi Evelyn,
Can you please provide me with the email address you registered on the site with and I will assist you further.
Kind Regards,
Cindy
AfroRomance Customer Support Manager
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comment to review:

AfroRomance - Profile Review

AfroRomance #1415222
Hi,
Can I please reiterate we do not create fake profiles on the site to make it appear we have more members. All profiles are created by the general public. As previously mentioned we do work very hard at keeping fake/scammer profiles off the site but we do reply on our members as well to report anything suspicious.
If you have any concerns about certain members then please do not hesitate to contact us via the Contact page on the site to chat to one of our very helpful Customer Support Agents.
Kind Regards,
Cindy
AfroRomance Customer Support Manager
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comment to review:

No photos and being

AfroRomance #1402942
Hi,
I am the Customer Support Manager of AfroRomance and I am sorry to read you are not enjoying the site.
Our Customer Support Team are more than willing to chat to you more in regards to the issues you face when using the site.
You can contact the team on the following link:
https://www.afroromance.com/contact
Select the option most suited to you to contact us but know our Live Chat service is available 24/7 for immediate assistance. We look forward to hearing from you soon and chatting to you further about this. Kind Regards, Cindy AfroRomance Customer Support Manager
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1 reply
Anonymous
#1414146
Hi
Pls inscribe me from this site
comment to review:

Registration

AfroRomance #1402941
Hi,
I am the Customer Support Manager of AfroRomance and I am sorry to see you are having issues with logging into the site.
Our Customer Support Team on the site would be more than happy to assist you and resolve this issue for you.
Please click on the following link and select the best option to contact our team:
https://www.afroromance.com/contact
We look forward to hearing from you to resolve this issue for you. Kind Regards, Cindy AfroRomance Customer Support Manager
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comment to review:

I'm confused

AfroRomance #1402939
Hi,
I am the Customer Support Manager of AfroRomance and I am sorry that you are not having much success.
Our Customer Support Team would be more than willing to assist you and take a look to see what is going in regards to these accounts you are contacting.
Please click on the following link and select the best option to contact the team:
https://www.afroromance.com/contact
We look forward to hearing from you and assisting you further. Kind Regards, Cindy AfroRomance Customer Support Manager
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Q&A comment

I cancelled my membership (Glenda86)

AfroRomance #1402936
HI Glenda86,
Just confirming the subscription was cancelled on the 24th October and that there has been and will not be any further charges.
Congratulations on finding someone and we look forward to receiving a Success Story from you in the future.
All the Very Best
Cindy
AfroRomance Customer Support Manager
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comment to review:

AfroRomance - Online Dating Review from Simmesport, Louisiana

AfroRomance #1385943
Thank you for providing your email address. I will take a look at your account and continue our correspondence via the site going forward.
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