New Reviewer

Menards - Even more pissed

The "phone number you had me call" was capital one credit card. You are hiding from resolving this and you don't care. Really let's me know not to shop here ever again

User's recommendation: Don't waste your time.

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1 comment
#1978818

Why do you think you need to call the corporate office? The stores can answer your questions.

ID
#2402799 Review #2402799 is a subjective opinion of poster.
Location
Van Buren Charter Township, Michigan
Pros
  • Usually affordable items
Cons
  • Corporate hiding from its customers
Preferred solution
Let me order the product and the amount I want and should be a big discount considering the effort I am putting in
New Reviewer

Menards - Complaint

I want to buy mineral wool from you and I need 10 bags. I can either buy 8 or 16. I want 10 this is not good customer service. 734658**** if this does not get resolved so I can buy 10. Then you will loose me as a customer

User's recommendation: Don't seem to be customer friendly.

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1 comment
#1978817

The reason you need to order in these quantities is that is how their vendor ships the product. On a item that they don't stock you will need to order in the quantities that they have to order in.

In this case, mineral wool comes shipped in bundles of 8. What do you expect them to do with the extra 6?

ID
#2402784 Review #2402784 is a subjective opinion of poster.
Location
Van Buren Charter Township, Michigan
Pros
  • Good values
  • Price
Cons
  • Corporate hiding from its customers
Preferred solution
Let the company propose a solution