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Junior Reviewer

Greenworks Tools - Really bad customer service

Bought a new Greenworks 40amp 17 inch mower thru Amazon and when I was unpacking mower and getting ready to use I noticed height adjustment was missing something. Looked at manuel and showed a part in mower that was not there. I contacted Greenworks/ Globe tool company three times about problem thru there customer service site and never heard anything at all back! I worked with Amazon about problem and they fixed it for me! Amazon is a top notch company!

User's recommendation: How you don't need help!

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ID
#2996149 Review #2996149 is a subjective opinion of poster.
Pros
  • Great mower
Cons
  • Customer service
Loss
$50
Preferred solution
Let the company propose a solution

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Verified Reviewer
Junior Reviewer
I bought a 40v mower thru Amazon and when I got mower and was assembling it I went to adjust mower deck height and noticed the place to raise deck looked to be missing something. Just *** I looked at manuel and there should be a pointer or year to move deck up or down....
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ID
#2831868 Review #2831868 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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Verified Reviewer
Junior Reviewer

Resolved: Bluestone Perennials - Very poor customer service

Bluestone Perennials - Very poor customer service
Update by user Jun 24, 2021

Company fixed the issue and I have been provided with partial refund.

Original review updated by user Jun 17, 2021
Ordered some Hard to find bushes and got them at he end of April 2021. Planted them all the next day. All were doing well up till about a week ago (mid june) and noticed one was looking brown and leaves were dropping off. I have tried to contact nursery twice and they are not returning my emails. I will wait to see if they contact me. Not very happy at all and have a dead bush!

User's recommendation: Be aware of very poor customer servive.

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Resolved
ID
#2616923 Review #2616923 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund

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Junior Reviewer
Original review updated by user Jun 15, 2021
I have used fram filters for years. Just recently I purchased a filter to do an oil change and after install I was checking for leaks and oil was coming out of where filter was put on. I tried to tighten more but still leaked. After removing filter the rubber gasket...
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ID
#2601903 Review #2601903 is a subjective opinion of poster.
Location
Dubuque, Iowa
Loss
$10
Preferred solution
Let the company propose a solution

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Verified Reviewer
Junior Reviewer

Resolved: Ariens - Great / Best snow blowers

Update by user Jun 14, 2021

This was a good review of airens.

Original review updated by user Feb 01, 2021
I have a Ariens compact 20 I bought new in 2003 and is best snow blower I have had yet until I got my new Deluxe 24 snow blower Jan/2021. My compact 20 was very easy to use and had no issues at all with it. I decided to sell my compact 20 because winters are changing where I live and I'm getting more snow every year and the 5 hp is not keeping up with my large driveway/sidewalks now. I hated to sell compact 20 but I'm super pleased with new blower. Ariens got it right on snow blowers. Very user friendly and very.very reliable. I plan to keep this new blower for a long time! Still American made.

User's recommendation: Give ariens a try. Really built well!

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Resolved
ID
#2402572 Review #2402572 is a subjective opinion of poster.
Preferred solution
Great product!