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Frontier Communications - No customer service at all

My phone was off and on for months. I use Frontier because I thought they were local. Called for service Haiti I think very little English. Was told not available in 14304 Zip even though I was a customer for 20 years. Said I should call Spectrum. So after the phone was out for months I cancelled. Missed the landline so tried to reapply and again told not available in my area.

User's recommendation: not available in your area.

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1 comment
#1978970

Hello Fontella, I'm sorry to hear you had trouble with your phone service! We can take a look into what is going on with phone availability in your area.

If you had us at that exact location in the past, you should be able to enroll in a new account again.

Please reach us directly via Facebook (http://m.me/frontiercorp) or via the message option on our Twitter profile (https://twitter.com/askfrontier). -Christina

ID
#2399998 Review #2399998 is a subjective opinion of poster.
Location
Wheatfield, New York
Pros
  • Local repair people
Cons
  • Help lines with very little english
Loss
$58
Preferred solution
Price reduction