New Reviewer

Staples - Roseburg Oregon temporarily closed.

I was there yesterday to pick up my new computer, which I left my old computer. I was told to come back tomorrow it would be ready. I got there today and there a sign on the temporary closed do to COVID-19, prevention. After calling and being passed to several number I was he believed it was closed for deep cleaning for the virus, but wasnt sure. It might be open tomorrow but not sure. When I asked it someone had come down with the virus he didnt know. Shouldnt someone have notified customers that were to come back to get the items they HAVE PAID FOR that they were to going to be open. And if someone has come down with the virus it should have been posted so customers would know they have been exposed. I have an hour drive round trip to go that this store and have no computer, new or old. You are a disgrace to customer service. Never shop there again. I want my computers!
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1 comment
#1977366

due to federal HIPPA laws, even the employees dont know if a coworker has gotten the virus, unless they've been in contact as well.

ID
#2398881 Review #2398881 is a subjective opinion of poster.
Preferred solution
Price reduction