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DHgate - Help !
DHgate - Help !
DHgate - Help !
DHgate - Help !
I ordered 4 robes from seller and only received one. I made this order in November and seller told me to wait for my second shipping to ship out. I received one robe with the tracking number SF604306****317. I never received the second shipment and I was unable to...
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2 comments
#1977861

Dear Eve, Good day! I am sorry to inform that the time frame to open an after sale dispute for your order has already lapsed.

You are given 7 days to open an after sale dispute from the date the payment was released to the seller for non - electronic items and within 30 days for electronic items. For this case, the only way to get a refund is to reach an agreement with the seller. If you want a refund processed for this order, please make sure that the seller will state the desired amount that they are willing to refund you with. For example, statements like this: "I agree to refund with the amount of____".

If you have reached the refund agreement in the communication and specified the refund amount, please contact us immediately. We would process the refund for you according to your agreement.

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ID
#2398229 Review #2398229 is a subjective opinion of poster.
Location
Indianapolis, Indiana