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Express Scripts - I have been trying to check why my January payment has not cleared my account

Spoke with 10 different representatives and not one was able to explain why my payment did not go through. This is the worst customer service I have ever in 75 years received. My name is Mary Hardy at 478 474 ****
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My name is Shanta and we are sorry that you had a negative experience. We would like to make sure your issue is resolved and does not occur in the future.

We would like to discuss your situation further please reply to this message with your telephone number, your address include zip code, and I can have someone reach out. Thank you

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#2397415 Review #2397415 is a subjective opinion of poster.
Macon, Georgia
Preferred solution
Let the company propose a solution