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Verizon - Rebate issue

Verizon - Rebate issue
I have the original email pasted below then another email i sent in regards to never receiving this. I honestly feel since we purchased the phones for the TV rebate that regardless of how long its been it was part of the phone contract that the customer receives the tv . and we sent all the reciepts to the rebates center and contacted them over 10 times. Still to this day not received. Is there a manager i can speak to about a solution to this?? Maybe if i transfer my entire familys phone system back to verizon and add an addition line whixb would bw a total of 4 lines. Lets talk turkey. But we left verify for the simpme fact verizon never sent us our 50 inch Tv or evem bothered to follow up with reasons why. We followed all guidlines and rules and never got the contract met with Verizon and for what reason still dont know to this day. Also if you check your system history we asked to have it delivered to our florida address which never happened. 6 months later moved back to Ohio and never got a call back from Verizon to have it sent here since we never received pur tv rebate Best number to reach me 614.787.2858. Tim Champ .
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ID
#2395175 Review #2395175 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution