New Reviewer

Northstyle - Unhappy with this company

It is too bad this company has such bad customer service and shipping/return policies. It's too bad because their clothing is really cute and up to date. While there are many items I am interested in, I will not order from this company unless a major management change is made. They take forever to issue credit, charge for return items, and this was the straw that broke the camel's back: I had an item on back order for several months, then recently, they cancelled it. Then, low and behold, the item they cancelled shows up in their recent catalog!! Their policies are truly out of sync with current online shopping practices. Their company would truly profit if they paid attention to their unhappy customers. Just remember: "The customer is always right." They

User's recommendation: Don't buy from this company unless you have unlimited funds and patience.

View full review
ID
#2664754 Review #2664754 is a subjective opinion of poster.
Location
Fresno, California
New Reviewer
My son, a veteran, committed suicide in his automobile on 6/22/17 in another state. It took several weeks to access financial documents in order to stop payment to all unused services Today 8/16/2017, I contacted Sirius to cancel subscription and refund July and August...
View full review
View full review
1 comment
#1376540

10/7/2017 - posting the recording on youtube title: "Sirius radio is a ripoff" We bought a lifetime subscription several years ago for $500, when trying to transfer it to another car we spoke to six people over a 63 minute period. All said NO.

Two of them hung up on us. We've had their service on 8 of our cars in addition to the lifetime subscription but they don't care to lose one customer, had billing problems with ALL OF THEM.

Worst customer service. Pass the word, Sirius/XM needs to improve customer service.

ID
#1088391 Review #1088391 is a subjective opinion of poster.
Location
New York, New York
Product
Sirius Xm Radio Subscription
Pros
  • Listening to comedians
Cons
  • Hassle to cancel service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$35
Preferred solution
Full refund