New Reviewer

Resolved: OfferUp - Technical issue

Update by user Jan 23, 2021

Manager to call me.

Original review posted by user Jan 23, 2021
I can't login to my account and I am being charged still 20 bucks and for over a month I have been trying to login and I can't i was charged again even though I can't get on i email someone and told I am locked i said I just charged again and I need to figure out how to get back on my account because I keep and nothing works i told him to call me because I need some one besides me help to help fix it at least refund my money and help some how get on to turn my debit card off refused everyone is having hard time right now I am the only one paying for service in didn't want to help i said I asked for the phone number he refused and I told him hey can you just let talk to the manager I am trying to get my debit card from being again and a refund until we figure what to do he refused and then I was never rude with them im trying to fix my account so some one else and he both started to email at the Top they put pissed off customer even though I disrespectful with them and they thought was funny and it is sad like worse customer service every and then they kept emailing over and over it was saying pissed off customer
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Resolved
ID
#2392346 Review #2392346 is a subjective opinion of poster.
Service
Offerup Technical Support
Cons
  • Cannot communicate with buyers and sellers
Preferred solution
I'm locked out of my account and I 20 bucks a month and I can't login to change anything i just got charged again manager to call me to try to help me with my account info
New Reviewer
Yeah I actually pay 20 bucks a month for year. I literally can't login to my account and I can't get on for the and I am still being charged i. Can't even log in to turn my debit card off.so email them and I told him I have tried all stuff can you call me because I...
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ID
#2392307 Review #2392307 is a subjective opinion of poster.
Cons
  • Keep charging even though i cancelled
  • No logistical customer service process in place
Preferred solution
Im locked out my account and I keep getting charged i need some one call to see what I need to do because I can't login and I keep getting charged