Michael N Oce

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UPS - Driver too lazy to deliver properly

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UPS - Driver too lazy to deliver properly
UPS - Driver too lazy to deliver properly - Image 2
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Updated by user Feb 23, 2021

I re-initiated the complaint; hoping that at least someone would take it seriously at UPS. Nope, the person I talked to (seriously, they send their customer services calls overseas?) reiterated that I should have signed up for UPS-My Choice, so I could SPECIFY where I...

Original review Jan 22, 2021
Ordered some seafood online. Shipped thru UPS, 2 day with dry ice.

I live approximately 1/3 mile down a dirt driveway off the main road. Checked tracking and it said that it was delivered. I was home the entire day. Had to go to town late in the afternoon.

There is an old barn at the end of my driveway where it meets the main road. That's where I found the package. Dry ice melted, seafood thawed, not safe to eat. Contacted UPS, the individual that handled my complaint stated that I should have signed up with "MyUPS" and I could specify where the package would be delivered!

Seriously?

I have to tell you to take it to my house? Tracking #1ZA75Y170208****26
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Loss:
$72

Preferred solution: Full refund

User's recommendation: Ship through someone else, anyone else.

Michael N Oce

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

FedEx - Complaint

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Updated by user Feb 23, 2021

FedEX never contacted me. Could not file a complaint with FedEx because there is an agreement with the seller.

Catch 22.

Seller won't do anything, because it was "delivered". Ironically, got a call from a neighbor yesterday (22 Feb); said that they had 3 packages on...

Original review Jan 21, 2021
Said that they delivered to my front door. Live 1/2 mile down a dirt driveway.

Was working at my desk at the time they say they delivered the package (2 large footlockers - hard to miss). Have a glass door facing the driveway and a large dog. Dog didn't bark, never saw the truck.

Can't file a claim because it was "delivered". Interesting Catch 22.
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Loss:
$69

Preferred solution: Deliver product or service ordered

User's recommendation: Never deal with any merchant that ships with Fedex

1 comment
Guest

I know your pain with FedEx as I have had the same thing happen to me. Thankfully it was a Chewy Delivery and they replaced it. I no longer have them ship to my home and have them ship to my office so that I am assured to get them as the delivery driver is the normal one who delivers to my office.