Junior Reviewer

Chevrolet - GM customer service!

Update by user Dec 23, 2021

After contacting Pissed Consumer and then my complaint was forwarded to GM customer service they reached out to me and reconsidered my claim for lost use of my car. Eirc's Chevrolet also called GM on my behalf and told GM they in no way damaged my Corvette. Gm told me...

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ID
#3089808 Review #3089808 is a subjective opinion of poster.
Location
Kokomo, Indiana
Cons
  • Quality and customer service is worst
  • Gmc corporate office not helpful
Loss
$5000
Preferred solution
Price reduction
Junior Reviewer

Chevrolet - Corvette HTC will not work

Update by user Jun 24, 2021

Over 80 days in the shop! GM customer service does limited contact with me.

Offered an extended maintenance warranty for my inconvenience. I have driven over 850 miles back and forth to the dealership at countless hours. GM finally sent a new top and motors today. They also sent an engineer to help install it.

Headliner is damaged from all the removal and the dealer ordered a new one. We will see if it finally fixes the problem after 6 months!

Original review posted by user May 25, 2021
I have posted my issue before and it is ongoing! I have ask GM customer service to replace my car with a new one! My 2021 Corvette HTC is in the shop for the fourth time because the top will not open and close. It may work 5-10 times and then crash when it closes. In the shop 22 days the first time 3 days 2nd time 32 days the 3rd time and I just took it back again. I have pages of service work and parts they have replaced and I have no idea if it is going to close. Mechanic has 40 years experience and has no idea what to do.

User's recommendation: Beware corvette HTC.

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ID
#2570697 Review #2570697 is a subjective opinion of poster.
Location
Kokomo, Indiana
Pros
  • Great design and ride
Cons
  • Nobody knows how to fix htc
Preferred solution
I want my Corvette replaced
Junior Reviewer

Chevrolet - Looking for a replacement 2021 corvette

After 3 attempts to fix my 2021HTC Corvette it is back in the shop for the 4th time. The mechanic has been working for GM for 40 years but nothing like this. He has no idea what is happening. I have requested a new car ASAP from the GM customer representative. I am waiting to hear from her! 54 days in the shop. Over 300 miles just driving it to get it fixed. GM sent tech and he didnt stay around long enough to be sure it was fixed. It will work 5-6 times then crash. I posted after the third time they had the car for 32 days. 1st time 22 days 2nd only 3 days.
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ID
#2570662 Review #2570662 is a subjective opinion of poster.
Location
Roselle, Illinois
Junior Reviewer

Chevrolet - 2021 Corvette

Update by user May 04, 2021

This should have been at Chevrolet not GMC.

Original review posted by user May 04, 2021
Anyone thinking of getting a Corvette HTC maybe want to think again!!! I ordered a 2020 in Dec 2019. I was told I would have to wait for 2021. I was really excited to get a delivery date 12-26-20. On 12-27-20 I put the top down and when I attempted to close it the latches deployed before the top was down. I was about 100 miles from home. I pushed the top closed but an alert showed the top was not secure and the car is limited to 58 MPH. I drove it back to the dealer the next day another hour away. When they contacted GM they were told the part that may be needed. When they installed the part they found some *** had dropped a screwdriver in the motor area of the closer causing more damage. They ordered more parts and then more parts. 22 days later I get my car back and the next day the top would not close. It was 47 degrees and sunny! Manual says it will operate at 32 degrees and 17 degrees up and down. There is also a supposed to be a warning telling up you if it is too cold. WOULD NOT MOVE!! Dealer sent a flatbed to haul it back. Top operated at 70 inside and then the car was moved to unheated area and it would not operate. I live in north Indiana. The dealer says dont put it down when it is cold!! The top operated 4-5 times in next couple weeks but it closed with a clunking sound then it jammed just like the first time. I drove it back to the dealer and they did not have any idea how to fix it! GM sent someone to help last week. He says it needs another part. I am told the part might be in Michigan on May 17. Over 40 days in the shop and no idea when it will be fixed or if it will ever be right! $97,500 and no one of the biggest nightmares of my life!GM
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ID
#2534457 Review #2534457 is a subjective opinion of poster.
Pros
  • Beautiful looking car
  • 2021 corvette looks
Cons
  • Customer service is the worst
  • Quality
  • Quality and customer service is worst
Preferred solution
Let the company propose a solution
Junior Reviewer

General Motors - 2021 Corvette Nightmare!

Update by user Apr 22, 2021

A follow up to my problem with my 2021 HTC Corvette! Living in Indiana has not allowed me to put the top down on my convertible.

When I did put it down a few times it made a "clunking" sound when it closed. I put the top down on April 16th and the the top "crashed...

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ID
#2389962 Review #2389962 is a subjective opinion of poster.
Loss
$3500
Preferred solution
Let the company propose a solution