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Facebook - Locked out of account
Update by user Feb 26, 2021

I sent a letter in the U.S. Mail (yes, snail mail) to Facebook, because they were not responding to any of my correspondence.

STILL not allowed in to my account.

It keeps telling me that they have received my information and that it is under review. Ad that if it is...

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You were tricked into believing Facebook sent you the email. You handed all your info to a scammer, who took over your account.

Very common scam these days. Google "FBI Internet Crime Complaint Center" and make an FBI report about the crime of someone hacking your account. Be sure to include a notation about Facebook's criminal negligence: Leaving victims of hacked accounts no way to self-report the crime directly to Facebook, on an emergency basis. Allowing hackers to continue to exploit, and further victimize, victims of hacked Facebook accounts.

Something needs to be done about it.

Facebook needs to be held accountable! You may want to contact your local news channel and see if they'll do a news story on it, as well.

#2397612 Review #2397612 is a subjective opinion of poster.
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Let the company propose a solution