Eileen P Egp

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CarTrawler - Refund of a booking

I was not fully refunded for the booking: US 70796**** of the amount 1,897.45 Euro I made over KLM to rent a car at Miami airport. I immediately cancelled the booking less than an hour when I made the booking. I have only received a refund on 19.01.2021 of 83,64 Euro. Please kindly advised. I tried to reopen the case on my booking platform but there was an constant error showing.
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Loss:
$1897
Cons:
  • There is no way to contact them
  • Failure to respond to any communication

Preferred solution: Full refund