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CW Floors And Lighting - CW Flooring refused to stand behind faulty product sold inRockwall store.

CW Floors & Lighting sold a product with a faulty part. When I called I was told I would need to have an electrician determine what the problem was and if a part needed replacement it would be covered, but the cost of the electrician to first determine the problem, and second to make the repair when new part received would not be covered. When phone calls did no good, I wrote a letter requesting help to the Rockwall manager and the president of the company in Denton, TX. The letter was written a month ago, but no response has been received. These two service calls cost me a total of $270.
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ID
#1084077 Review #1084077 is a subjective opinion of poster.
Product
Cw Floors And Lighting Ceiling Fan
Reason of review
Warranty issue
Loss
$270
Preferred solution
Full refund