New Reviewer

Mike Murphy Ford - Why I will never buy another ford

I took my car in to mm ford for an oil change, an hour and a half later my car was done, on my way home I noticed my stability light on, I have never seen this light on before, so I called and left a message, in fact I left four messages on two different answering machines and no one called me back, mm ford also did an inspection on my car and found nothing wrong, not getting a response from mm ford I took my car to Sam Leman. they found over 3,500 in necessary repairs, I have never seen a service dept. that wont answer there phone or return calls, the reason my stability light was on, is the idiot who worked on my car knocked the stability sensor off it had to be fixed.
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ID
#1246227 Review #1246227 is a subjective opinion of poster.
Location
Morton, Illinois
Service
Mike Murphy Ford Customer Care
Pros
  • Location
Cons
  • Poor quality work no customer service
Reason of review
Poor customer service
Loss
$54
Preferred solution
I only want them to be aware of why they have lost my bussiness and I am letting a lot if people no about my exsperience
New Reviewer
I got poor service from a rude employee I have been contacted by a member of management and told I would receive a 150.00 refund this was several weeks ago I have yet to receive any money I CAN ONLY CONCLUDE THAT FELDCO IS NOT TO BE TRUSTED so use window world or...
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2 comments
#1941372

My home has over 20 windows and 3 doors I would like to replace, after reading all the negative reviews I don't think I'll be calling feldco.

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ID
#1084000 Review #1084000 is a subjective opinion of poster.
Location
Peoria, Illinois
Service
Feldco Door Installation
Reason of review
Poor customer service