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Resolved: Hey Dude Shoes - Internet site is a scam

Update by user Jan 13, 2021

Company fixed the issue and I have been provided with apology.

Original review updated by user Jan 13, 2021
Bought 3 pairs of shoes November 26th. Product did not get delivered after waiting two months. during that time I was provided a ship time of two weeks max. as the time went by I began contacting them through the website and continued to get robot responses that Covid was causing delays and I should check my order for its status. Each time I received a response that they had the order and it was being processed and I would receive a tracking number with its progress. Mined you, they had my money all this time. I finally got a phone number to corporate 725-235-**** call and told I would get a returned call. Finally got a return call and they order was being held because one of my shoes was no longer in stock. Apparently they have no notification system to deal with such issues and that causes problems for them. Unfortunately that also causes problems for the customer left out to dry. Great shoes but not so good service.

User's recommendation: Don't purchase anything from Hey Dude.

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1 comment

I've had the exact same issue.

#2377703 Review #2377703 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution