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Zara - Exchange / lost a receip

Due to vacations, I lost my receipt zara do not want accept return without a receipt, even exchange (of the same item) for a different size or color, if available for sale, at the store only. A need to fix this issue adap

User's recommendation: Do not buy from them.

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ID
#2409218 Review #2409218 is a subjective opinion of poster.
Pros
  • Images on the website
Cons
  • Rude customer service very terrible and worst return policy
Loss
$5600
Preferred solution
Let the company propose a solution

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New Reviewer

Dean Graziosi - Money Back /

Hello Dan My name is Johana useche I am currency from Florida, U.S.A. Burn-in Colombia I would like to request money for the automatic transaction of the masterclass, I had a hardship in September cove19 and sickness, and I did not get to get in touch with the platform or event to set up my master class online. Also going to financial issues and if you can't give me the money I like to get to know the platform I just don't think is the best price to starts for my current situation, I have been sending email to different email without clear results (support@***.com) Please review my case and let me know the status. Consulting LLC Invoice #A312C3D7-0002 Receipt #2035-****

User's recommendation: Better Customer Service.

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2 comments
#1972071

Hello Johana, Thank you for your review. We received your emails and are glad to have come to a resolution with you!

We sincerely hope that you will consider Mastermind.com for your future business endeavors!

Have a great day! Sincerely, Ryan W.

#1972075
@DeanGraziosiCares

Thank You,

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ID
#2375505 Review #2375505 is a subjective opinion of poster.
Location
Hollywood, Florida