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USAA - Overcharge for Condo insurance

I am a Army Veteran (1973 - ****) and a recent Afghanistan Expeditionary Civilian Workforce 2019 Before leaving for Afghanistan I purchased my first CONDO through USAA. Review your home insurance from USAA and get several quotes, something I didn't do. USAA has been charging me triple the average rate for three years. I only found out when I refinanced my CONDO. USAA is normally very good but for this situation I have not even been able to get answers as to why my rate was so high. I discussed this situation with two managers (all they did was apologize, and they would look into it) and was told they would pass it up to their management, that was a month ago. Needless to say FIRST TIME HOME BUYERS DO NOT TRUST USAA REPS. Get quotes.

User's recommendation: Get quotes, no matter how nice the rep is get quotes.

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ID
#2372599 Review #2372599 is a subjective opinion of poster.
Pros
  • Use to trust them with my money
Cons
  • Lost me as a 20-year long customer
Loss
$3500
Preferred solution
Explain why my rate was so high