Steven H Jcp

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Express Scripts - Unauthorized Charge

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Original review Jan 08, 2021
We had a limit that could be charged on our Express-Scripts account for a prescription of $50. We were contacted stating a prescription could not be filled due to this. We called in and stated DO NOT FILL THE PRESCRIPTION!! The limit is there for a reason! We were charged $150! We called and emailed to NOT fill this!
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Loss:
$150

Preferred solution: Full refund

User's recommendation: Do not trust this fraudulent company

2 comments
ExpressRxHelp

Hello Steven H, We understand your concern and we can always speak further. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name, and Review #2371475.

A member from our team will reach out to assist. Thank you –Adam

Steven H Jcp
reply icon Replying to comment of ExpressRxHelp

Was supposed to get a credit back and had to call again today as a $150 balance is still showing

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