Deidra W Kjz

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Afterpay - No customer service availability

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Two transactions were debited from an unauthorized account costing me $60 in overdraw fees and I would like for those transactions to be reversed and to paid with another debit card.
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Loss:
$60
Pros:
  • Pay later
Cons:
  • Unable to reach customer service
  • Complete lack of customer service
  • Payments are every two weeks it needs to be monthly instead

Preferred solution: Customer service to resolve my issue.

User's recommendation: No customer service availability.

Deidra W Kjz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized charge to my afterpay account

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No one is available to assist consumers with any concerns or disputes regarding transactions. I have two unauthorized charges that were taken from a different account without my knowledge and I would like those transactions reversed to the account they were processed with and to pay for those balances with another debit card.
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Loss:
$60
Pros:
  • I need afterpay to fix the problem please tank you
Cons:
  • Cant reach by phone

Preferred solution: The past two charges reversed and to pay those charges with another debit card.