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Verizon Wireless - Because of no paperwork,and no e-mails, I was late paying my 1st bill. Now all

I get is a busy signal. You don't bother to reply to any of my concerns. You also expect me to pay again. Isent you 241.67 . Please explain this.
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#2368464 Review #2368464 is a subjective opinion of poster.
Preferred solution
Fix my phone