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GEICO - Denied Claim

After being a customer for years with multiple cars, boats and motorcycles, they denied a small claim on my wife stating that she was an "excluded driver". Holy cow. READ YOUR FINE PRINT. Even though your other family members may be listed as insured drivers on the front page, they could be "excluded" without mention of their name on subsequent pages. Amazingly difficult to communicate with anyone, especially anyone in management. Horrible customer service and I WILL NEVER DO BUSINESS WITH GEICO FOR ANY REASON... EVER!

User's recommendation: Find a local agent who is watching out for you, not for the insurance company. They're everywhere and do not let the discount crap companies like Geico convince you they're cheaper... they are not.

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ID
#2365702 Review #2365702 is a subjective opinion of poster.
Service
Geico Auto Claim
Pros
  • That it was cheap
Cons
  • Fake persona geico portrays in their advertising
  • Disloyal
  • Poor service
Loss
$8000
Preferred solution
Full refund