tom d Ezg

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Verified Reviewer
| map-marker Little Rock, Arkansas

Sony - Htg 700 sound bar

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Updated by user Dec 20, 2023

Issue remains.

Original review Dec 20, 2023
My soundbar is making a popping noise and static. I unplugged it, reset, it's intermittent. Last night it was turned off but kept making a popping noise until I unplugged the power. It's connected by hdmi and optical cable. I have a case numbe01976****. Neither chat or phone support was available today.
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Cons:
  • Extremely poor customer support

Preferred solution: Fix my soundbar

User's recommendation: Buy another brand

tom d Ezg

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Verified Reviewer
| map-marker Olive Branch, Mississippi

Arkansas Federal Credit Union - Call Center

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Updated by user Apr 21, 2022

I'm blocked from emails and socialmedia. I made them mad so they blocked me..I sent emails trying to get help.

I was not told they blocked me.

So I sent emails asking for. Not my fault.

Original review Mar 22, 2022
I don't get replies to emails or secure messages. Nobody knows why. I called to speak to a Mgr. They are always in a meeting or like today, gone at 419 pm. Please contact me. Thanks Tom.
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Preferred solution: Let the company propose a solution

User's recommendation: stay away

tom d Ezg

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Verified Reviewer
| map-marker Memphis, Tennessee

Arkansas Federal Credit Union - Poor Member Services. They don't reply to emails or secure emails. Nobody knows why Nobody knows who to contact. Even Leadership doesn't reply. Phone call messages are never replied to.

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Leadership are the ones that don't reply. Emails and phone messages are never replied to. I suggest trying someone else. I'll be moving my money some where else. Regardless of what I Sat, nobody has replied in 2 months.This is unacceptable, poor business practice. Tat stsy awzyS
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tom d Ezg

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Verified Reviewer

Kroger - Customer service

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Kroger - Customer service
Updated by user Nov 23, 2021

Kroger has not contacted me. I can't get a live person to answer their phone!

Original review Oct 24, 2021
Kroger Customer service at Corporate never answers the phone. All i get are prompts for different departments. Just about all say they are not in service. How do I get a live person?
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Pros:
  • I liked the co workers
Cons:
  • Corporate never answers the phone

Preferred solution: Answer your phone!

User's recommendation: answer the phone!

tom d Ezg

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Verified Reviewer
| map-marker North Little Rock, Arkansas

Lowes - gutter repair

Lowe's Installed gutters, now I have a leak. The Store said call Installation Services. I have, nobody will contact me. It's been 2 weeks. Lowe's says I am in the time period to be contacted! 2 weeks? I filed complaints with the BBB and Attorney General. Lowe's told the BBB they were going to work with me. So far Lowe's has not done anything.
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Resolved
tom d Ezg

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Verified Reviewer

Resolved: USAA - Customer service

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Updated by user Nov 05, 2021

My Attorney General resolved my complaint..

Original review Oct 06, 2021
I had problems ending my Membership with USAA this past summer. . They said I couldn't end my Membership. I was told otherwise by Credit Union. Legally they could only keep my profile. I had to file complaints with my Attorney General and the CFPB to end my Membership. They didn't like that, they called and wanted to discuss my complaints. I told them I had nothing to say. They continue to call even after I went back to the CFPB with another complaint asking again not to call. They don'tunderstand, they don't bad reviews, complaints or when they don't get their way. They think their right. They BULLY people!
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Preferred solution: Stop contacting me

User's recommendation: Stay away!

1 comment
Guest

Wow!

tom d Ezg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Maumelle, Arkansas

Verizon - Social media

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I have send direct messages asking for support. No reply, yet they reply to other Customers messages. Why am i ignored?
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User's recommendation: stay away

tom d Ezg

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Verified Reviewer

ATT - Copy of bill

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ART'S Office of the President won't furnish a copy of my bill after upgrading. Its been 2 months. My trade in phones were returned a,month ago. Not received yet. The reply says allow 2-3 months. I need the credit to lower my bill.
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Pros:
  • Good coverage
Cons:
  • Bad help
  • Deceptive practices

Preferred solution: Deliver product or service ordered

User's recommendation: stay away!