New Reviewer

Golden Technologies - Lift chair controller not working well

Urgently needed to replace recliner controller so chair could be used. Requested callback from phc-online 12/28/20. Called phc 12/29 x2. Called Golden customer service 12/29 and 12/30. At all calls asked for urgent shipping at my expense. When talked to Golden 12/30 after 30+ minute wait, asked for specific assurance item had been shipped. Was told it had been shipped. UPS had no tracking # and explained that was generated by shipper. Conclusion: not only had Golden failed to ship. It would appear they lied about it.

User's recommendation: Deal with a different company which cares about its customers.

View full review
ID
#2361530 Review #2361530 is a subjective opinion of poster.
Location
Old Forge, Pennsylvania
Product
Golden Technologies Chair
Pros
  • Moderately sturdy chair
Cons
  • Service follow up
Preferred solution
Deliver product or service ordered