This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Austin Kayak - Poor customer service at Spring and Bissonnet locations

1.2
Austin Kayak - Poor customer service at Spring and Bissonnet locations
I was trying to order a broken part for my Native Slayer. I've emailed and called the voicemail repeatedly because I've received no response. I'm just trying to find out how to order the part, or get an email address to deal with Native directly. Gracie told me to look on the Native website, the Native website says contact your dealer. Again, this is circular. Jonah picks up the phone using profanity (f-bombs) and yells telling me not to call again. Weak stick and unprofessional. Be warned.

User's recommendation: You can forget about any custmer service after the sale.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#2360478 Review #2360478 is a subjective opinion of poster.
Cons
  • Wretched customer service
Preferred solution
I just want information on how to order and receive the part. They know who I am and have my contact information.