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Aetna - NO cooperation

I bought Aetna as a Medicare supplement. Their prices are HIGHER than their quotes and I have been trying to get my money back for 3 months! I keep calling, they don't care. They say they have issued 3 checks. Funny! A letter made it to me saying they were going to mail me a check. Why not put the check IN WITH THE LETTER?!!!! No supervisors available and "it will be 7 - 14 days BEFORE they mail them!" I asked them, if you can take the money OUT of my bank account, why can't you put the money back INTO my account? "Oh, we just don't do it that way". Tonight I called and ; he offered to put it back in my bank account. It will be 7 - 14 days before they receive the request!!!! IDIOTS!!! Rude and untrustworthy!
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ID
#2356275 Review #2356275 is a subjective opinion of poster.
Loss
$112
Preferred solution
Full refund