Profile Info
Consumer Cellular - Do not believe they care about you
- Advertisements look good
- Customer service experience is horrible
Preferred solution: Price reduction
Do no patronize Expedia and its subsidiaries
- False veracity
- Disinterest in harm they caused
Preferred solution: Price reduction
AARP & Consumer Cellular - Cheat seniors
- Misleading false unfair
Preferred solution: Deliver product or service ordered
Expedia Leaving family stranded -- "no support"
- Never dealing with expedia again
Alaska Airlines - Alaska Air Flight Attendants: unprofessional, passenger-unfriendly
Alaska Air Flight Attendants: unprofessional, passenger-unfriendly
RE: Flt AS1086 SEA-SFO Tues., Feb 19, 2019 4:00 PM
I was in seat 18D.
1. I have traveled extensively for decades. Only one other time have I
experienced – from just one Attendant on a jumbo jet – this type of abrupt
discourtesy:
2. In Economy, one row back from Premium Class, I had some attention
from 3 Attendants – 2 female and one male. The female with glasses
and long hair was friendly, courteous, smiling – as you would expect,
even if you were in “cattle class”. After all, you did pay a few hundred,
and they got some of it.
3. The male and the other female had attitude: “I’m here to do you a favor;
if I even stop to consider your request or, hey, attend to you at all, much
less with some sincerity and efficiency, consider yourself very lucky. And,
of course, do not ask again!”
4. I had asked both for some water, even blatantly displaying my medicine
container. Both showed they took the request with an “uh huh, sure, you
bet I heard that” attitude. Both times “somehow”, my request was not
fulfilled. Not so bad if they looked at all like they were treating me without
surliness or aloofness, i.e., possibly leading me to believe they really did
forget, or had other duties.
5. Needless to say, I will continue to use DELTA as my primary carrier,
I go to Europe at least annually with them, and I will look to see what
other routes I travel on can be with them. Therefore, Keep Alaska Air
in Alaska.
6. And of course, I shall put this critique in all the reviews sites I can.
- Service
Expedia - The culprit is itself being sued...poetic justice!
Monday, Feb 11, 2019 7:11 PMSeattle Times, Sunday Feb. 10, 2019 page E9, "The Mix"ON THE PHONE SIX HOURS.
TOLD TO WAIT 48-72 HOURS. ... NO SUPPORT... NO RESPONSIBILITY....
"Stranded in Santorini, and Expedia is no help. What's a traveler to do?'So close to the January 30 article about Expedia staff suing the bucket-shop of a company ... now this headline article about that shop leaving a family stranded: "... on the phone with Expedia for over six hours ...
no support from Expedia... would not rebook us ...
Expedia said we would have to wait 48-72 hours..... //////
- Flippant attitude towards a customer who had a legitimate case
- Cavalier
Preferred solution: Let the company propose a solution
Vayama - Do Not Patronize this broken company
- Lack of honesty
- Lack of any customer service
Preferred solution: Price reduction
Qantas Airways - Qantas is Broken, and Money-Hungry
- No customer service
Preferred solution: Price reduction
Expedia - Not to be trusted
Expedia..... not to be trusted
Dec. 30, 2018
Beware of using them; they will short you on provision of purchase, and in lack of remedy. It mislead me big-time in selling me a Hawaiian vacation in no way as described on website, and even when I wrote letters directly to Director of Customer Experience, got no reply.
So from the top, this agency resorts to small-time crooked dancing with the small print and legalese to keep money, and not make amends. Do all the suits there make like the $31M pa as does the CEO?, so they got theirs, they do not care about shafting the customers.
Yes, it foisted me back to the old bait-and-switch, robo-type responses to ignore my points of fact that this lodging was objectively a banana-republic soul-destroying fiasco – when you were supposedly sold a holiday package, with airfare, too. Fairness is nowhere evident with them. They got their sale, and you are the muggins, no matter I have been a long-time customer here and in Europe.
Do not trust them. Oh, I know others do the same, but I know now for certain this Exp is as large a back-stabber as the other shady outfits.
//////////////
- Conflicting information
- Bad service
Preferred solution: Let the company propose a solution
Private Ride, "Wingz": Late, No-Show, Illegitimate billing,
- Very frustrating
- Ignoring of facts
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Yep it's broken for sure