Northstyle - Frustrated
I placed an order with North Style in September 2020. There was a promotional tab offering future discounts for $15 to become a member of the VIP club. I clicked it. Once I realized this was a monthly charge, not a one time charge, I attempted to cancel my subscription to the VIP Club. GOOD LUCK!! There is NO way to get through to customer service unless you have an order number. Four months and $62.88 later, I still cannot get through to a person nor do I have the option for anything but an order related issue via email. Shame on me for being stupid enough to think 'cancel anytime' would actually be something I would be able to do!!
User's recommendation: Shop somewhere else!
- Nice that they offer discounts to returning customer
- Very difficult to opt out or cancel once you have joined
refund 15.72 for 4 months to my checking account
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