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Purity Products - Rude customer service cheating me out of money

Original review updated by user Dec 28, 2020
I called to get the refund they promised. The woman over talked me and was rude. I told her the refund amount wasnt right and she said its only 5 cents. I said its the principle. She argued with me and I asked for a supervisor. She put me on hold while I was still talking. I guess she cant add and she got pissed. This is a very poor representative and a poor company that would employee people like this. I will call my cc company and put in a complaint with the attorney general. They need an audit.

User's recommendation: No way!!!

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ID
#2355917 Review #2355917 is a subjective opinion of poster.
Pros
  • Dealing with customer service
Cons
  • Bad customer service a scam
Loss
$61
Preferred solution
Refund and apology from the women that I spoke to